I applied through university. The process took 2 days. I interviewed at ION Group (Chennai) in Sep 2020
Interview
I applied through campus placement cell, first round was aptitude, verbal, logical reasoning. Then interview was very energetic and it went for 1 hr 15 min. They asked non technical stuff and direct customer service experience.
Interview questions [1]
Question 1
Critical Thinking puzzles. Easily found on internet for practice