I applied online. The process took 1+ week. I interviewed at IKEA in Feb 2013
Interview
First, I received a five-minute telephone interview from HR, with general questions regarding experiences and ethical standards. I was informed that I would receive a call from the store's Human Resources department within a week. The call came in within 5 minutes of hanging up. Later that week, I engaged in an interview with HR, followed by one of the shopkeepers (department managers). After a drug test and ten days of waiting, I was offered the position.
Self Introduction,
Ask about experience of customer service (give an example how to satisfy customer need and make them happy), your current home furnishing and improvement , idea of team work
Starts with group interviews that are activity based. Getting involved and showing your values and personality is a must. Then 1:1 interviews done with management all based around IKEAs values.
Interview questions [1]
Question 1
How is sustainability important or how have you shown it