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      Customer Service Representative Interview

      May 29, 2018
      Anonymous employee
      Madrid
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at IATA (Madrid) in Oct 2017

      Interview

      Very long process. Interviewer demands too many documents, while leaving you hanging with very little "feedback". Also IATA insisted that its a must to contact my current employer at the time! I never heard of an organization that contact your current employer and ask (this person might leave your organization and work for us, what do yoiu think of him)? This should not be the case!!

      Interview questions [1]

      Question 1

      Language skills and English exam
      3 Answers

      Other Customer Service Representative interview reviews for IATA

      Customer Service Representative Interview

      Aug 12, 2022
      Anonymous interview candidate
      Madrid
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at IATA (Madrid) in May 2022

      Interview

      First interview with HR and Department Manager, then language assessment test. They did not even bother to give me a negative response. I wrote two emails about the next steps or the result but they remained silent.

      Interview questions [1]

      Question 1

      When you have various tasks at once, do you feel stressed?
      1 Answer

      Customer Service Representative Interview

      Dec 8, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IATA

      Interview

      Interview process was very well handled and it followed the standards of talking to HR, hiring manager and director. Each step of the process was communicated timely via email. HR team was always available for any questions.

      Interview questions [1]

      Question 1

      Goals achievements, projects that I had an issue and how it was overcome and final results.
      Answer question