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      Hyatt

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      Guest Experience Agent Interview

      Jun 6, 2016
      Anonymous employee
      Tysons Corner, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Hyatt (Tysons Corner, VA) in May 2016

      Interview

      I was called by HR and she asked me a few questions like why I left my last job and how long was I there . Then I was set up with a face to face interview. I talked to the HR front desk supervisor and General manager. They offered me the job right on the spot . This was definitely the longest interview I've ever been on lasting and hour.

      Interview questions [1]

      Question 1

      How would you handle a guest that's upset about (something negitive)?
      1 Answer

      Other Guest Experience Agent interview reviews for Hyatt

      Guest Experience Agent Interview

      Feb 10, 2016
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Hyatt

      Interview

      I initially applied back in December 2015. I followed up once before Christmas and again after the New Year. The applications were put on hold because of the holidays. I think I landed an interview because I followed up and spoke directly to the Director of HR and the HR Manager. I did really well on all 2 of the interviews. First, I interviewed with the HR Manager, then the Assistant Guest Experience Manager, and then the Director of Guest Experience. I got to the second round and met with the HR Director. After that, I got another call saying that I passed the next step where they would run a background check and do reference checks on me. I didn't get the position but I think persistence will eventually pay off!

      Interview questions [1]

      Question 1

      Tell me about yourself.
      1 Answer
      1

      Guest Experience Agent Interview

      Jul 14, 2015
      Anonymous employee
      Tysons Corner, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Hyatt (Tysons Corner, VA) in Jan 2015

      Interview

      3 interviews one with HR one with your head of department, and one with GM all easy normal interview questions. everybody i interviewed with had been with Hyatt for a long time 10+ years

      Interview questions [1]

      Question 1

      Why Hyatt?
      Answer question
      1

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