Heritage Education Funds Interview Questions | Glassdoor.ca

Heritage Education Funds Interview Questions

4 Interview Reviews

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  1.  

    Marketing Manager Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Heritage Education Funds (Toronto, ON) in October-2013.

    Interview

    I went in to meet with the Director of Marketing for a maturnity contract role of a Marketing Manager. She was a pleasure to speak to, and both her and the current Marketing Manager were extremely friendly, easy going, but straight to the point. They did a great job at drilling me on company questions, of which luckily I was prepared for, as well as were very interested in my background experience. Over all it was a great experience and although I did not land the opportunity, would very much welcome any other in the future.

    Interview Questions

    • To explain a business case scenario where I was stuck between doing what I felt was right, and what was right for the business? and how I handled it?   Answer Question

  2.  

    Product Specialist Interview

    Anonymous Employee in Toronto, ON
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Heritage Education Funds (Toronto, ON) in March-2012.

    Interview

    I was interviewed by the Director, Product and she was very nice. She asked me some questions on how I handle projects, time management skills and the interview itself only lasted about 1 hour. I came out of the interview feeling great; that I would be a great asset to her team.

    Interview Questions

    • How do I manage my time with many priorities on the go?   1 Answer
  3.  

    Accepted Offer

    Interview

    The job doesn't need to have high education background, you should have communication skills, strong organizational skills; the ability to handle cash, compile facts, figures and files in an orderly fashion .Friendly, outgoing personality ,driven to help clients meet needs or resolve problems ;some experience in a client service role

    Interview Questions


  4.  

    Bilingual Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Heritage Education Funds (Toronto, ON) in June-2017.

    Interview

    I applied the fixed-term contract summer job through recruiting agency. The agency called me the same day I submitted my resume for a brief phone interview and told me this is direct hiring with Heritage. So I had one interview with the manager of customer service and another lady within the week. I gave the answers they were looking for and showed my enthusiasm for this work experience and learning opportunity. They decided to offer me the job at the end of interview and the manager kindly gave me a tour of the workplace.

    Interview Questions

    • What do you know about this position?   Answer Question
    • Are you familiar with RESP?   Answer Question
    • How would you cope with stress and challenge?   Answer Question
    • If some clients call in and told you that their child/spouse died or had accident and need to withdraw money from the account, however there are policies to follow and they are not allowed to take out the money. Hence, they are very sad and unhappy with that. How would you react and what would you do especially in a situation that you receive more than 5 calls like this? How would you feel?   Answer Question
    • How would you handle the stress from your team supervisors regarding the call quota?   Answer Question

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