I applied online. I interviewed at HCLTech (Bengaluru) in Oct 2023
Interview
Interview was mostly scenario based.
Not difficult
2 rounds then offer letter
They might offer less package.
Last round will be Hr. Very good experience.i was told during interview that they selected me
I applied through a recruiter. I interviewed at HCLTech
Interview
Service Management/ Change Management/Incident/Problem Management.
SIAM (Service Integration and Management ). Interviewer mostly focused on in depth knowledge of service management. Scenario based question are there. So prepared some Scenario based question .
Interview questions [1]
Question 1
1. KPI of Incident, Change Management,
2. What are different kind of changes.
3. How we can avoid emergency changes.
4. As a change manager what is your two focus point.
5. In a 1 year old account you found that there are few gaps in process. How will you deal with it.
6. Interrelation between change /Incident/Problem
7. Give an example where an event turns into incident and then Configuration management.
8. Problem management Technique.
9. Difference between Incident and critical incident management.
10. Fire in a data center. Will you invole problem management team.
11. SIAM knowledge
I applied through a recruiter. The process took 6 months. I interviewed at HCLTech (Kraków) in Oct 2010
Interview
I was interviewed 4 or 5 times on the phone between April and September before being invited for a face-to-face interview.
The process is complicated, approval remains pending for a long time at all levels. The recruitment team was based off-site and did not provide feedback when promised. In the end I had to chase HCL's internal travel agent for a ticket to get me to my interview because no one else did.
Interview questions [1]
Question 1
General questions about background and skills. Only in the last face-to-face round I was asked questions more to the point.