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      Grubhub

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      Customer Service Specialist Interview

      Aug 18, 2016
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Grubhub (Chicago, IL)

      Interview

      Fairly simple. Met with two managers. Tour of the office. Sat in a conference room with both managers for the interview. A lot of scenario questions and things about my previous positions.

      Interview questions [1]

      Question 1

      Tell us about a time you dealt with a difficult customer. How did you resolve the issue?
      Answer question
      3

      Other Customer Service Specialist interview reviews for Grubhub

      Customer Service Specialist Interview

      Oct 28, 2015
      Anonymous employee
      Chicago, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Grubhub (Chicago, IL)

      Interview

      I was a referral to the company. that person does not work there anymore. We sat down in the conference room and we talked about our interested and our backgrounds. the job requirements, and took a tour. I went home and got the call offering me the job.

      Interview questions [1]

      Question 1

      what superhero i wanted to be
      1 Answer
      1

      Customer Service Specialist Interview

      Sep 7, 2015
      Anonymous employee
      Chicago, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Grubhub (Chicago, IL) in Aug 2015

      Interview

      I applied online on the 8th of August. I got an email a couple of days later asking me to answer a couple of questions. I was then asked to do a phone interview the following day. After the phone interview I was asked to come in and do a group interview, watch a presentation on the company, and a 1 on 1 that would last about 4 hours (it ended up only being two). The group interview was basically a brief getting to know you activity and the 1 on 1 only lasted about 5 minutes (the just asked a few basic questions, nothing too crazy). I got an offer less than a week later to join the team. I can't wait to see what it's all about. They seem like a great company to work for.

      Interview questions [2]

      Question 1

      If we came to your house, what would you have in the refrigerator?
      Answer question

      Question 2

      How would you deal with a difficult customer?
      1 Answer
      8

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