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      Senior Account Manager Interview

      Jun 21, 2019
      Anonymous interview candidate
      Mill Valley, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Glassdoor (Mill Valley, CA) in Jun 2019

      Interview

      Applied online and heard back from the recruiter the next day. Call with the recruiter lasted ~30 minutes, which was followed by a call with the Hiring Manager. They then ask you to lead a renewal presentation with a mock client over Video Conference. They give you a pretty straightforward deck to present Glassdoor's offerings and lock in an upsell. The final stage is an in-person interview with 4 members of the team, lasting around 2.5 hours. Pretty straight forward process and was very impressed with the team overall, other than the recruiter. I received a call almost immediately after my in-person interviews with a verbal offer. I was surprised to hear that there was no room for negotiation and without committing to the offer, the recruiter went back to the team saying I accepted over the phone. I found this to be rather unprofessional but understand that it could have been a miscommunication. The OTE they offered was significantly lower compared to SAM roles in the industry. When I called the recruiter to let her know I accepted another offer, she responded "We knew this is how this call would go, thanks bye" and hung up the phone. Again, found her to be very unprofessional which is too bad given my experience with the actual team.

      Interview questions [1]

      Question 1

      Can you describe a time when you disagreed with your manager? How did you resolve the disagreement?
      Answer question

      Other Senior Account Manager interview reviews for Glassdoor

      Senior Account Manager Interview

      Dec 19, 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Glassdoor

      Interview

      I applied online. The recruiter reached out to me a few days later and asked to set up an introductory phone call. I was genuinely interested in the role and the company so was excited to hear back so quickly. The call lasted for about 30 minutes and I couldn't believe the recruiter's tone. I don't think I've ever spoken to someone so condescending in my life, and I'm not exaggerating. It was very bizarre - she acted like I was wasting her time (when she was the one who reached out to me after reviewing my application) and my experience was pretty in line with the job description. A number of very passive aggressive comments were made, I have pretty thick skin and was still appalled. It was all very weird and unfortunate, I was excited about the opportunities with the company but needless to say I lost all interest.

      Interview questions [1]

      Question 1

      Why are you interested in Glassdoor? Why do you think you'd be a good fit for this role? etc
      Answer question
      1

      Senior Account Manager Interview

      Mar 5, 2019
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Glassdoor (Chicago, IL) in Feb 2019

      Interview

      I loved interviewing with Glassdoor and thought the whole process was straightforward and somewhat fun. The interview process started with a 30-minute phone screening with a recruiter, which was very informal and really dived into your skillset, past experiences, and why Glassdoor? Make sure to have a strong answer for why you want to work at the company. I then interviewed with a manager for 30-minutes the also assessed my skills, past experience, success, challenges, etc. He also wanted to know why I wanted to work at the company and continue a path in sales / account management. The third round is a renewal sales pitch to three people — this is the most important interview round.. if you can make it through this, the hardest part is over. It's essential to prep for this stage and it's all about asking the right discovery questions. Do your research, prep early and practice the pitch either to a peer or in the mirror. Don't expect to completely understand the product and what you are pitching, but you must go in confidently and with the right questions. The final round is 4x 30-minute interviews with different people.. mine was with two managers, and two senior account managers. Each of these people are asking different questions to make sure you can handle the role, are a culture fit, etc. It's important to come with your own questions as well. I was hired two days after this final round. I also did all my interviews virtually as I was in NYC, which made the interview process easy and move quickly. Overall, I was interviewing at a bunch of different companies and the whole Glassdoor process was extremely straightforward, positive, and everyone makes you feel super comfortable the whole way through. No one is trying to intimate you or scare you away - they truly want to make sure you're the right fit. Also, piece of advice - the recruiter is a nice resource to use throughout the process and I felt very comfortable reaching out to her for questions.

      Interview questions [1]

      Question 1

      You seem like a very positive, upbeat person, what is something that rattles you?
      Answer question
      1