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      Foundever

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      Customer Service-work From Home Interview

      Feb 22, 2015
      Anonymous interview candidate
      Omaha, NE

      Other Customer Service-work From Home interview reviews for Foundever

      Customer Service Work From Home Interview

      Feb 6, 2015
      Anonymous interview candidate
      Philadelphia, PA
      No offer
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Foundever (Omaha, NE) in Oct 2014

      Interview

      Online assessment involving calling in a few answers followed up with a phone interview. The interviewer wasn't terribly clear on what they wanted, how the process worked, or what the hour offerings were (said it depended on the individual projects but gave no idea as to what those projects might be).

      Interview questions [2]

      Question 1

      Offer a response to dealing with a difficult customer.
      Answer question

      Question 2

      Go to X website and provide me with an answer to question Y. (such as going to a weather website and finding the temperature of a certain location).
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Foundever (Philadelphia, PA) in Feb 2015

      Interview

      20 minutes phone interview. I passed all preliminary exams and I received an email that I was approved for a phone interview. I answered positively all questions, I have experience working from home and I can be available for all shifts. Few hours later I received an email with a negative answer that I am not approved. There was no reason for declining my application. The interviewer was subjective because I have a slight foreign accent. This could be the only reason which is unfair and discriminatory. I think some people pretend working to justify their salaries. They call naïve people from time to time.

      Interview questions [1]

      Question 1

      few brief questions
      Answer question
      3