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      Foundever

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      Work At Home Telephone Customer Service Representative Interview

      Jan 12, 2018
      Anonymous employee
      Portsmouth, VA
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Foundever (Portsmouth, VA)

      Interview

      You fill out the application online, do an assessment, and have a phone interview. It wasn't tge typical STAR format wuestions. The recruiter offered me the job, but I declined it.

      Interview questions [1]

      Question 1

      What do You when your internet is out at home.?
      1 Answer
      13

      Other Work At Home Telephone Customer Service Representative interview reviews for Foundever

      Work At Home Telephone Customer Service Representative Interview

      Apr 10, 2020
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. The process took 3 days. I interviewed at Foundever in Apr 2020

      Interview

      I was invited to attend a virtual job fair and was told , if hired , they’d provide a computer and all I’d need is WiFi. But during the job fair they required a test of my computer , which I had a problem downloading. I was told I could come back when I resolved my issue . I got a new laptop but was no longer allowed to attend the job fair. They mislead me with their email & lied.
      10

      Work At Home Telephone Customer Service Representative Interview

      Sep 21, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Foundever in Sep 2018

      Interview

      There is a chat room online interview after a online skills review of typing speed, download and install a small app to determine your pc specs and internet speed for upload and dl, and a test for your operating system aka Windows pc knowledge, and completing a listening and comprehension test about taking customer orders over the phone.

      Interview questions [1]

      Question 1

      typing speed
      2 Answers