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      Foundever

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      Customer Service Representative Interview

      Jan 21, 2017
      Anonymous interview candidate
      Barcelona
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Foundever (Barcelona) in Jan 2017

      Interview

      I applied online for Customer Service Representative. They called me the same day to schedule the interview for the next day. I came the next day and got welcomed by a really nice lady who explained me more about the job offer and gave me two tests to solve. One test was about English grammar and how well you understand text. Other was more tech based with questions about MAC address, IP, etc. After I left she called me and said to come back the next day to have another interview with operation manager. Interview with operation manager was in a group with eight people, we all had to tell little about ourselfs and our experiences. They answered all our questions we had about the job and told us that they will let us know in the afternoon who will go on the two week training.

      Interview questions [1]

      Question 1

      Where do you see yourself in 10 years.
      Answer question

      Other Customer Service Representative interview reviews for Foundever

      Customer Service Representative (CSR) Interview

      Mar 30, 2026
      Anonymous employee
      Belgrade, Central Serbia
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Foundever (Belgrade, Central Serbia)

      Interview

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Interview questions [1]

      Question 1

      Role play, CSR and a client.
      Answer question

      Customer Service Representative Interview

      Mar 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Foundever

      Interview

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Interview questions [1]

      Question 1

      What is my customer service experience
      Answer question

      Customer Service Representatives Interview

      Mar 9, 2026
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Foundever (Indianapolis, IN) in Mar 2026

      Interview

      Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled. Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show. I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.