I applied through an employee referral. The process took 2 weeks. I interviewed at Foundever (Knoxville, TN)
Interview
The interview I thought was great. I applied, received a phone interview the next day, they told me all of these perks of the job. I was set up for a face-to-face two days later. That interview went awesome, she told me all the perks and benefits of my Full-Time position. Come to find out she was actually drunk. She hired me onto the wrong campaign, one that was seasonal with no benefits or chances of a raise. Management refused to do anything to fix it, they didn't even seem the least bit apologetic although they knew the problem.
It's easy to get hired on, but no wonder. Most people do not stay once they get there. The turnover rate is as high as it is for a reason.
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult customer/person.
I applied through an employee referral. I interviewed at Foundever (Belgrade, Central Serbia)
Interview
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
I applied online. I interviewed at Foundever (Indianapolis, IN) in Mar 2026
Interview
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.