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      Call Center Manager - Phoenix AZ Interview

      May 15, 2015
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Fiserv (Phoenix, AZ) in Feb 2015

      Interview

      Call from out-of-state recruiter, then face to face interview with two call center managers. The two managers turned the interview into an interrogation. I was waiting for the lights to dim and a single spot light to drop from the ceiling. All they wanted to talk about is was any negative experiences I have had in the past. They did not want to know what skills I could bring to the table. I was tempted to turn the tables on them and start explaining to them how to conduct an interview. I feel sorry for their staff members, who tried to interrupt before the interview was over. They looked like a bunch of scared mice. I guess the room was double booked. I can only imagine the reign of terror these two managers bring to that call center.

      Interview questions [1]

      Question 1

      Tell us why you are leaving your current company? There has to be more to it than that.... Please elaborate. What other reasons are you leaving?
      Answer question

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