I had to do an assessment, then I had a phone interview back at the beginning of March. A few days later, I had the face to face interview. It was a good interview, but they didn't hire me. I was told it would start April 1st. I never heard back from them at all. they constantly run their ads looking for people, though. I have 5+ years of call center experience, I've always done well and my answers and resume reflect that, so god l knows what they wanted.