I applied through an employee referral. I interviewed at Dillard's (Hurst, TX) in Mar 2014
Interview
Called in for a one on one interview with upper management, at that time I met with the store manager and District assistant manager. Was asked things like why I thought I could do a better job than the last manager, how would you change things, what are your career goals.
Interview questions [1]
Question 1
History. How do you deal with confrontation. Availability
Very unorganized, no one knew what the other managers were doing. Norma the shoe manger was a nasty person and doesn’t like caucasians. Very back stabbing & they treat sales associates like trash.
I was heavily recruited. It was a smooth process. It consisted of 2 interviews. It was consistent with other retailers. The questions were answered and it was inviting . That’s all I have to say about my experience at Dillards
I applied online. The process took 1+ week. I interviewed at Dillard's (Wichita Falls, TX)
Interview
After introductions and light conversation you are asked about your work experience, customer service skills, personality traits, et cetera. Many of the hiring managers keep the interview process light and easy going.
Interview questions [1]
Question 1
Describe a time when you went above and beyond to provide excellent customer service. What was the outcome?
