I had applied online and the online application was very long. I guess I had an impressive resume because they had called me 3 hours later after I submitted the application. A person from Human Resources had called and asked me "what if" scenarios. She did not ask me questions about any previous work experience relevant to the job but questions about in-flight situations. I never had flight attendant experience, and I tried to answer to the best of my abilities but of course I missed some questions. How am I supposed to know policies on the plane without ever being trained.
Interview questions [1]
Question 1
A passenger is drunk and trying to order another drink from you. Regulations state you cannot serve a drunk passenger anymore alcohol, how would you respond to the passenger's request for another alcoholic beverage?
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
I applied in-person. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Interview questions [1]
Question 1
tell us about a time you had to deal with a difficult coworker?
I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Jun 2026
Interview
Very straightforward interview process was not yet in person but doing an on demand video interview. Process was easy to follow and my nerves calmed down once I got into a flow it was only 5 questions that were past experience based.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond for a customer.