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      David's Bridal

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      Customer Service Representative Interview

      Dec 5, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at David's Bridal in Dec 2014

      Interview

      I applied online for sales consultant and got a call just a few days later. I went in for the interview and talked to the manager for almost an hour. I had never worked in sales before, so she was giving me a lot of information about the job and tips on how to make sales. She discussed that sales consultants make $7.50 base pay and then commission on anything over $140 an hour. It sounded a little scary to me...especially since I have never done sales. She also mentioned that she had a position for a customer service representative and I told her I was more interested in that. She then went and got the other manager who asked me questions regarding given scenarios like "What would you do if 5 groups walked in the door at the same time?" And "What if you called a consultant to help a customer and they said 'I'm too busy, I can't help them.'" After a few questions and a conversation about the job she offered it to me on the spot. So far I haven't been asked to take a drug test or get a background check or anything.

      Interview questions [1]

      Question 1

      How do you deal with a customer who is upset about their experience at our store?
      Answer question
      5

      Other Customer Service Representative interview reviews for David's Bridal

      Customer Service Representative (CSR) Interview

      Mar 9, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at David's Bridal

      Interview

      Easy process but took 2-3 average weeks to hear back from employer. They will ask you about tell me about a time but overall is a very easy interview process

      Interview questions [1]

      Question 1

      How you manage a good customer experience
      Answer question

      Customer Service Representative (CSR) Interview

      Aug 13, 2024
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at David's Bridal (Austin, TX) in Aug 2024

      Interview

      It was a very straightforward and standard interview. Lots of the questions involved previous work experience, skills, and abilities that would be relevant to the position in question. It was one on one, directly with the store manager. It’s an overall very relaxed, professional setting.

      Interview questions [1]

      Question 1

      In your history, working in customer service, what is one memorable moment, where you faced a challenge and were able to succeed in resolving the issue at hand?
      Answer question

      Customer Service Representative (CSR) Interview

      Sep 8, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at David's Bridal

      Interview

      Simple! Manager knew what she was looking for and did not mind that I needed weekends only employment. There was only one interview since I was hired on the spot and started working 2 weeks later.

      Interview questions [1]

      Question 1

      How do you handle stress gill customer situations
      Answer question
      1

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