I applied online. The process took 2 weeks. I interviewed at Crownpeak (London, England) in Nov 2018
Interview
Several stages involved but very thorough process giving good insight into the company and the role. Spoke to a wide range of current employees who gave great feedback on the business and where it's going.
I applied through a recruiter. The process took 2 weeks. I interviewed at Crownpeak (London, England) in Jun 2025
Interview
I was contacted via LinkedIn for a French CSM role that was not publicly advertised, as it was a replacement position. I completed all three interview rounds over the course of two weeks, and was told I would be informed of the final decision.
After hearing nothing for two more weeks, I followed up via email to check whether a decision had been made or if interviews were still ongoing. Unfortunately, I never received a response from the Talent Acquisition representative.
Being ghosted after three rounds of interviews — especially when I hadn’t even applied but was proactively approached — felt incredibly disrespectful. It reflects poorly on the company's communication practices and raises questions about the internal culture they aim to build.
Interview questions [1]
Question 1
How do you prioritise your workload?
Can you describe a challenging customer interaction and how you resolved it?
I applied online. I interviewed at Crownpeak (New York, NY)
Interview
I had a prescreening call that I felt went very well and was told I would hear back from the hiring manager either way within the next week. I sent two follow up emails and never heard anything back.