I applied through a staffing agency. The process took 2 weeks. I interviewed at Change Healthcare (Greentree, PA) in Dec 2019
Interview
Contacted by temp agency about position. Went in for interview. Arrived 15 minutes early and was told that I was to call when I was in the lobby. Contacted woman who I was scheduled to meet with numerous times and she didn't answer the phone. Finally found my way to where I was supposed to be and was helped by another employee who reached out to the interviewer to let he know I was there. She came down after 10 minutes and told me I was supposed to be there exaclty when the interview was set to begin. Negative look by interviewer when first meeting. Explained the position and asked two questions. After she asked if I had and questions. Asked a few questions and she stated that other interviers asked those questions already like I was wasting her time. Very unprofessional. Change Healthcare you really need to retrain Tanya with the title of Director (I don't understand how with that attitude) I never had such a bad experience on a interview before.
Very thorough process. Questions were on point and insightful. Past experience was reviewed in detail as interview attempted to determine appropriateness of fit for the job they were hiring for vs. my experience.
Interview questions [1]
Question 1
Please tell us about a time when you had a difficult client engagement.
Interview with hiring manager and panel interview with several employees including an IT Director. Interviews lasted several hours. Questions were tailored to determine if I was a good fit for the overall team.
Interview questions [1]
Question 1
How do you handle difficult situations with clients?