I applied online. The process took 1 week. I interviewed at Bullhorn (Boston, MA) in Aug 2019
Interview
A round of basic questions asked by pretty much any hiring process followed by a webcam interview with several higher ups.
Props for them giving actual feedback when they didn't offer a position. Though I question the legitimacy of it since they said I needed more customer service experience which would mean they deliberately ignored the fact that I have over 5 years of it.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.
I applied through a recruiter. The process took 4 weeks. I interviewed at Bullhorn (Sydney) in Feb 2025
Interview
A lot of behavioural and situational based questions. Got me to the 4th round and still selected someone internally because they couldn’t select out of 5 people. Disappointing experience overall!
Interview questions [1]
Question 1
Difficult customer, tell me about a time you discovered an issue that wasn’t apparent to anybody.
Fairly straightforward, i had two rounds of interviews before my offer. Once with two managers and finally the second with the two head manager's. Overall fairly straightforward questions and since it was a support roll everything was pretty surface level in terms of questions and answers
Interview questions [1]
Question 1
Name a time you failed and had to explain to the customer what happened.
