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      Bread Financial

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      Customer Service Associate Interview

      Mar 28, 2017
      Anonymous employee
      Lenexa, KS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Bread Financial (Lenexa, KS) in Sep 2015

      Interview

      the initial call to set up an interview came about a month after my application was submitted so prepare to wait. the interview was straight forward and easy. just present yourself as empathetic and patient and you're basically good to go. call offering me the job came later that day i believe, but i had to wait 3wks before a training class began. all in all, about 2 months from when i applied to when i started

      Interview questions [1]

      Question 1

      they asked for a specific example of having to take care of an upset customer/ how you dealt with the situation and what the outcome was
      Answer question

      Other Customer Service Associate interview reviews for Bread Financial

      Customer Service Associate Interview

      Apr 23, 2018
      Anonymous interview candidate
      Columbus, OH
      No offer
      Negative experience

      Application

      I applied online. I interviewed at Bread Financial (Columbus, OH) in Mar 2018

      Interview

      i had a phone interview with a recruiter for 20 min its went well after they will contact me about the next step after a week they sent an email i wasnt selected for the position

      Interview questions [1]

      Question 1

      was all easy checking my background
      Answer question
      1

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