I applied online. I interviewed at Braze (Jakarta) in Jun 2024
Interview
It was a pretty good interview moment. The conversation with HR was pleasant and the things we talked about work experience and so on. They said they would get back to me in about a week. After 1 week of no news, I tried to follow up. They said the interview process was temporarily paused and would get back to me if there was any change. But recently, I saw someone who had been recruited for the same position.
Interview questions [1]
Question 1
How do you manage your work as a customer success?
Very positive. Lots of information provided to help with the interview process and incentives to show gratitude for the time it takes to interview. Everyone I spoke to was very friendly, it seems like a great place to work
Screening call with the recruiter, easy take home assessment, 3x rounds with Customer Success Directors. Everyone I spoke with was nice, but I got rejected with an automated email providing no feedback. Considering they are not a big company, they should consider providing feedback to applicants to avoid ruining the application experience
I applied through a recruiter. The process took 2 weeks. I interviewed at Braze (Chicago, IL) in Aug 2025
Interview
This was a standard tech interview with a recruiter, then managerial interview with a hiring manager. Followed by a decision. The process was relatively simple and straightforward. The interviewers were prompt and polite
Interview questions [1]
Question 1
They asked about previous work experience and about key learnings i took from my previous position.