Apply online- a few questions on your customer service skills
telephone interview
Face to face interview
It was quite easy and laid back. The managers were down to earth. This was a new store opening so they wanted to pick a great team. I was taken to the shop floor to demonstrate my customer service skills. My interviewer observed from a distance for approximately 5 minutes.
The overall experience was great and relaxing. However, I do not think every Argos interview process is like this.
Interview questions [1]
Question 1
How would you deal with a difficult customer?
Tell me a time you gave excellent customer service
The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability
Interview questions [1]
Question 1
Experience (if I had relevant past experience in retail/sales)
I applied online. I interviewed at Argos (Birmingham, England)
Interview
Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before
Smooth interview process, single round following application.
Basic motivational questions and questions on prior experience and relevant skills.
Tour of the store to follow and then offer call a few days later
