American Fidelity Assurance Company Customer Advocate Interview Questions | Glassdoor.ca

American Fidelity Assurance Company Customer Advocate Interview Questions

Interviews at American Fidelity Assurance Company

3 Interview Reviews

Experience

Experience
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67%
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Getting an Interview

Getting an Interview
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Average

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Helpful (2)  

Customer Advocate Interview

Anonymous Employee in Oklahoma City, OK (US)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. The process took 2+ months. I interviewed at American Fidelity Assurance Company (Oklahoma City, OK (US)) in June 2019.

Interview

Very lengthy but thorough. Panel interview in a room with others. Answered questions about customer service scenarios and how to handle them. The people who interviewed me were very nice and pleasant.

Interview Questions

  • To name a situation when dealing with a difficult customer.   1 Answer

Other Interview Reviews for American Fidelity Assurance Company

  1.  

    Customer Advocate Interview

    Anonymous Interview Candidate in Oklahoma City, OK (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1+ week. I interviewed at American Fidelity Assurance Company (Oklahoma City, OK (US)).

    Interview

    Walked into a conference room and sat a table and spoke with 2 individuals. One seemed engaged however the other kinda just sat back. (I'm assuming that they were taking notes.)


  2.  

    Customer Advocate Interview

    Anonymous Employee in Oklahoma City, OK (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 3 days. I interviewed at American Fidelity Assurance Company (Oklahoma City, OK (US)) in September 2015.

    Interview

    I had 2 interviews. the first interview was with 2 department managers, one of the managers was 10 minutes late getting there. the 2nd interview that I had; I interviewed with 3 team leaders. one of the team leaders was late coming in; and she had an attitude.

    Interview Questions

    • I was asked if I was able to work between the hrs of 7am to 7pm? and if there would be any problems for me to work those hrs?   1 Answer
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