I applied online. The process took 5 weeks. I interviewed at American Airlines in Feb 2013
Interview
Played a group game which shows how you work with others and you confidence speaking in front of a group. Tell something unique about yourself
Then you had a small group interview with 4 other people: they ask questions and you can speak in whatever order. There were about 5 different questions.
Then you have a one on one interview which is basically just an overview and more of a chat rather than intensive questions.
They generally fingerprint you if they plan on offering you the job.
Interview questions [1]
Question 1
Talk about a time that a co-worker went above and beyond with a customer
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.