I applied online. The process took 4 weeks. I interviewed at AT&T (Greensboro, NC) in Apr 2015
Interview
I applied online and took an online test that was about an hour. A week later I received an email telling me to call a recruiter to go over resume and set up face to face interview. Once I had my face to face interview we went over my work history and different scenario questions related to customer service goals and weaknesses. The recruiter and interviewer both were very nice and honest. After the interview within a few days received call from recruiter to set up background check and drug test. Make sure to match everything on the background check likes jobs and or anything that is asked because they will find it and it can hurt the process or prolong it. After everything cleared I was given an offer.
Interview questions [1]
Question 1
What are your strength and weakness not emotional wise?
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
