WorkWave Workplace FAQ

Read what WorkWave employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

To picture yourself in what could be your new office, have a look at some of WorkWave's office photos.

All answers shown come directly from WorkWave Reviews and are not edited or altered.

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5 English questions out of 5

February 22, 2021

What is it like working with clients or customers at WorkWave?

Pros

Great people. Leah (the customer service team lead) is an amazing manager. Opportunities for growth within the company. Fun company culture.

Cons

Poor communication between teams. Launches new modules, features, etc. before ready, resulting in frustrated and angry customers and tech support and engineering teams being overburdened with bug issues, fixes, etc.

Launches new modules, features, etc. before ready, resulting in frustrated and angry customers and tech support and engineering teams being overburdened with bug issues, fixes, etc.

February 22, 2021

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October 2, 2019

What is the work environment like at WorkWave?

Pros

I really enjoy the flexibility that WorkWave offers and the benefits are great compared to any other company I have worked for. The environment in the office is nice - low drama and everyone helps each other and is respectful to one another. My favorite part is the creative freedom I experience. At WorkWave I can grow my skill set and exercise creativity. My ideas and contributions are always welcome and that makes me feel like my work matters for the success of the company - as well as establishes trust.

Cons

Not many at all. I really do not have any complaints - I enjoy coming to work and it is my favorite company that I have worked for so far in my career. If I had to say anything - it would cross-team communication, but that is pretty normal when a company grows to be a certain size.

The environment in the office is nice

October 2, 2019

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July 17, 2019

How is the office food at WorkWave?

Pros

WorkWave is a good place to be for a little while, but not to stay. It is a comfortable place to be, but if you are looking to grow… go elsewhere. There are no clear career growth plans, or proper training for the engineers. - Free (Cheap) Lunches 4 days a week to keep you in the office - Flexible Working Hours, with work from home option. (Just make sure you look like your working really hard when you're there and you'll be good. ) - Relaxed Dress Code (Although, its better to dress up. Perception of working hard matters more than you think.) - Nice Bell Works Building - Immediate 5% 401k Match

Cons

There are hardworking people at WorkWave. Unfortunately, management is very poor. Management does not take the advice of employees seriously, pushes for quick features, and wants to micromanage. WorkWave was acquired by a global company and is pushing for aggressive road maps with short deadlines. This is a tech company, but it is not run as a tech company. It is run by business and sales/marketing people that do not know how to maintain and grow their software company properly. They need better technical management, and to better update and maintain their tech stack. - Hiring a lot of international cheap labor to support their software - Having hiring and retention issues. Not sure why they are firing people. - Starting to incorporate more micromanagement practices - No career growth or proper training for engineers - Management does not plan for future features properly, and priority changes frequently. (Priority changes so frequently, you question management and your motivation to complete these goals...) - Engineers are not given clear vision of desired features to develop - Software documentation is minimal, if any at all

Advice to Management

Make it so engineers want to stay. They are the ones building and creating your product after all. You need good engineers and a clean development process for a good software product. - Provide training for engineers - Provide better educational incentives to keep engineers up to date (Certificates, etc.) - Create clear career growth tracks for engineers - Promote personable managers... - Stop pushing the perception that the company is doing "so good". Its actually worrisome sometimes...

Free (Cheap) Lunches 4 days a week to keep you in the office

July 17, 2019

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August 7, 2019

What are working conditions like at WorkWave?

Pros

-Free Lunch (4 out of the 5 days) -Most lower-level coworkers are willing to help you out -Some of the events that the company hosts are fun to participate in

Cons

-The onboarding process is ROUGH to say the least. You get a good start, but it reverts to startup-quality onboarding where you're almost on your own in some departments. -Benefits could be better (insurance-wise) -There is NO true internal movement unless it's out of necessity here. Job requirements are so high that internal applicants DON'T apply as they're told they don't meet the minimum. -There are no resources for you to learn how to move up or out of your position. They were in the process of creating a new structure for this, but it's just a structural change, not assistance with how to actually be better. -Once you find out your worth, you'll find that pay is not the greatest here. It could be worse, but don't be surprised if you're making less than others as a higher tiered employee. -The lack of product knowledge across the board makes it REALLY hard to get help when trying to address something (from how to market to how to support, it's a shame when nobody seems to know exactly how the newest features work besides one person) Lastly, upper management seems to be it complete disarray when it comes to the VPs. There's no communication between lower level and the C-level so nobody's ever on the same page, and it generally is very hard to get the right message about the company, its future, and your future when different people tell you polar opposites about what's going on.

Advice to Management

PLEASE bring back the Employee-first mentality. There's a lot of politics and miscommunication at play in the Upper Management level (especially on the Support and Engineering levels) and it's driving your employees out in droves. This would be a really great company to work for if you can fix this issue and work on the other cons...

They were in the process of creating a new structure for this, but it's just a structural change, not assistance with how to actually be better.

August 7, 2019

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July 17, 2019

What is typically worn or allowed to be worn at work at WorkWave?

Pros

WorkWave is a good place to be for a little while, but not to stay. It is a comfortable place to be, but if you are looking to grow… go elsewhere. There are no clear career growth plans, or proper training for the engineers. - Free (Cheap) Lunches 4 days a week to keep you in the office - Flexible Working Hours, with work from home option. (Just make sure you look like your working really hard when you're there and you'll be good. ) - Relaxed Dress Code (Although, its better to dress up. Perception of working hard matters more than you think.) - Nice Bell Works Building - Immediate 5% 401k Match

Cons

There are hardworking people at WorkWave. Unfortunately, management is very poor. Management does not take the advice of employees seriously, pushes for quick features, and wants to micromanage. WorkWave was acquired by a global company and is pushing for aggressive road maps with short deadlines. This is a tech company, but it is not run as a tech company. It is run by business and sales/marketing people that do not know how to maintain and grow their software company properly. They need better technical management, and to better update and maintain their tech stack. - Hiring a lot of international cheap labor to support their software - Having hiring and retention issues. Not sure why they are firing people. - Starting to incorporate more micromanagement practices - No career growth or proper training for engineers - Management does not plan for future features properly, and priority changes frequently. (Priority changes so frequently, you question management and your motivation to complete these goals...) - Engineers are not given clear vision of desired features to develop - Software documentation is minimal, if any at all

Advice to Management

Make it so engineers want to stay. They are the ones building and creating your product after all. You need good engineers and a clean development process for a good software product. - Provide training for engineers - Provide better educational incentives to keep engineers up to date (Certificates, etc.) - Create clear career growth tracks for engineers - Promote personable managers... - Stop pushing the perception that the company is doing "so good". Its actually worrisome sometimes...

Relaxed Dress Code (Although, its better to dress up.

July 17, 2019

See answer

5 English questions out of 5