WorkWave Culture FAQ

Read what WorkWave employees think about their company culture and make sure it is the right fit for you.

WorkWave has a culture and values rating of 4.1.

All answers shown come directly from WorkWave Reviews and are not edited or altered.

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2 English questions out of 2

February 24, 2019

What is the company culture like at WorkWave?

Pros

WorkWave is situated in an amazing location that promotes growth, creativity, and innovation. The office environment is open and casual, allowing peers and teams to keep the lines of communication flowing across all bases. Each employee is provided with the knowledge, tools, and resources to succeed. All areas of the office are equipped with the latest tech for better productivity and sharing. There is a great sense of company culture and pride. There is room for career path options as the company continues to grow. Commercial success with multiple products and industries offers scalability with many opportunities. Being at WorkWave continues to excite me everyday. The company's core values align with my own. Working in Customer Success is challenging, yet very rewarding when you're able to constantly build team and customer relationships.

Cons

Keeping up with the company's fast-paced growth and change can be difficult, but senior management and leadership are making efforts to address this.

Advice to Management

Thank you for making me one of WorkWave's raving fans. The support and guidance is seriously appreciated. Continue to recognize all of the talent in the company!

There is a great sense of company culture and pride.

February 24, 2019

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August 7, 2019

What is the hiring process like at WorkWave?

Pros

-Free Lunch (4 out of the 5 days) -Most lower-level coworkers are willing to help you out -Some of the events that the company hosts are fun to participate in

Cons

-The onboarding process is ROUGH to say the least. You get a good start, but it reverts to startup-quality onboarding where you're almost on your own in some departments. -Benefits could be better (insurance-wise) -There is NO true internal movement unless it's out of necessity here. Job requirements are so high that internal applicants DON'T apply as they're told they don't meet the minimum. -There are no resources for you to learn how to move up or out of your position. They were in the process of creating a new structure for this, but it's just a structural change, not assistance with how to actually be better. -Once you find out your worth, you'll find that pay is not the greatest here. It could be worse, but don't be surprised if you're making less than others as a higher tiered employee. -The lack of product knowledge across the board makes it REALLY hard to get help when trying to address something (from how to market to how to support, it's a shame when nobody seems to know exactly how the newest features work besides one person) Lastly, upper management seems to be it complete disarray when it comes to the VPs. There's no communication between lower level and the C-level so nobody's ever on the same page, and it generally is very hard to get the right message about the company, its future, and your future when different people tell you polar opposites about what's going on.

Advice to Management

PLEASE bring back the Employee-first mentality. There's a lot of politics and miscommunication at play in the Upper Management level (especially on the Support and Engineering levels) and it's driving your employees out in droves. This would be a really great company to work for if you can fix this issue and work on the other cons...

The onboarding process is ROUGH to say the least.

August 7, 2019

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2 English questions out of 2