KEY NOT FOUND: coverImgAlt
Logo

Wayfair

Engaged Employer

Wayfair

Add a Review

Wayfair FAQ

Have questions about working at Wayfair? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Wayfair.

All answers shown come directly from Wayfair Reviews and are not edited or altered.

71 English questions out of 71

January 21, 2021

Does Wayfair offer massages?

Pros

Employee discount was nice at the time, free beer

Cons

Senior management, metrics, meetings, etc.

Employee discount was nice at the time, free beer

January 21, 2021

See 29 more answers

August 3, 2022

Does Wayfair offer dental insurance?

Pros

Great base salary. Good work from home options. Ability to earn virtual currency on the job to purchase goods from the store.

Cons

While base salary is great, additional compensation is poor, medical coverage is limited (50% for a period of your tenure) compared to other companies, no basic life cover. Legitimately not enough hours in the week to get the job done, a culture of meetings being seen as productive create an environment where after hours work is essential. Metrics which are driven by the bottom line vs what can actually be achieved.

Advice to Management

Would recommend taking a hard look at what you ask from your service consultants and their leaders. The volume of metrics to hit are often are at a conflict with each other and hampered by processes, policies and tech platform, which make it impractical and stressful to work towards sustainable and an achievable goals. Look at why you have a revolving door of attrition at the ground level, ask your Frontline managers why their morale is low, and then ask yourself if this what a customer obsession is. Your employees from front line up need flow time to review business and policy updates, expecting your coal face to self serve between contacts is not fair.

While base salary is great, additional compensation is poor, medical coverage is limited (50% for a period of your tenure) compared to other companies, no basic life cover.

August 3, 2022

See 6 more answers

June 3, 2020

Does Wayfair have a pension plan?

Pros

Working at Wayfair has been a pleasure. From the minute I started we were thrown into a competitive KPI environment and given the chance to stretch ourselves. Employees have opportunities to self develop and those who work hard can be rewarded. I really like the people and colleagues have become friends. Usual benefits of Healthcare and dental; Bike to Work; Pension contributions; Monthly nights out; Incentives for Performance; 66% contribution to course fees (full time); Snack wall and Basics such as bread / yogurts etc.

Cons

Salaries are on the low end for similar roles.

Usual benefits of Healthcare and dental; Bike to Work; Pension contributions; Monthly nights out; Incentives for Performance; 66% contribution to course fees (full time); Snack wall and Basics such as bread / yogurts etc.

June 3, 2020

See answer

October 12, 2021

Does Wayfair offer life insurance?

Pros

Great insurance great pay even better staff

Cons

Nope non that I can think of

Advice to Management

Nope none that I can think of

Great insurance great pay even better staff

October 12, 2021

See 5 more answers

April 13, 2022

Does Wayfair offer a wellness program?

Pros

Good benefits and perks, company events

Cons

The shift timings are not good, and work culture is very poor

Good benefits and perks, company events

April 13, 2022

See 3 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

71 English questions out of 71

Popular Careers with Wayfair Job Seekers

JobsSalariesInterviews