Vivint Solar FAQ

All answers shown come directly from Vivint Solar Reviews and are not edited or altered.

31 English questions out of 31

June 4, 2019

What is the feeling of job security at Vivint Solar?

Pros

Culture is amazing at this company. Vivint has always been geared towards making their employees happy in all fields. I have been with the company for over 6 years and in leadership for almost 4, it's been amazing to see all the changes this company has made to ensure their employees are happy.

Cons

No complaints from where I sit.

I have been with the company for over 6 years and in leadership for almost 4, it's been amazing to see all the changes this company has made to ensure their employees are happy.

June 4, 2019

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June 2, 2019

How is management perceived at Vivint Solar?

Pros

No where to go but up

Cons

Executives are redundant and unfocused in company culture, middle management is unqualified and disengaged. Overall environment is toxic and un-motivating.

Advice to Management

Middle management needs training. Takes more than a degree to lead a team. Communication between departments is non existant.

Executives are redundant and unfocused in company culture, middle management is unqualified and disengaged.

June 2, 2019

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June 4, 2019

Are employees at Vivint Solar generally happy and/or satisfied?

Pros

The pros are that the environment is pretty relaxed and the people are typically awesome no matter what department you are in. They do have some nice perks like giving you food every day and having little spiffs here and there, and it is really close to the Freeway. It also offers a pretty nice work-life balance, and at least in my department, you can work overtime as much as you need. But they don't force you to work it.

Cons

The cafeteria would be a really nice perk if they didn't cut every employee's pay because they have it. Normally a scheduler makes closer to 16 an hour in other companies whereas here they only pay you 14. Also, they say they promote movement within the company but they cap you at a 10% raise when transferring even if the other people on that team are making more than that. For example, if you move from customer service to home upgrades customer service only makes 12, and the home upgrades department makes 14.50 but they will only offer you 13.20 to do the same thing as the other agents in home upgrades, because of their movement policy. So it is kind of a slap in the face and makes people not want to be loyal to the company. They also have a pretty annoying QA policy and the customers are almost all upset so if you are taking inbound calls then you will not enjoy working here.

Advice to Management

Remove the department transfer 10% raise cap when an employee tries to switch departments. Pay employees the normal market going rate and make the cafeteria an actual perk of working here. Also, bring in food trucks and give us vouchers as they do at Vivint Smart home, to add some variety because the cafeteria can get old.

The pros are that the environment is pretty relaxed and the people are typically awesome no matter what department you are in.

June 4, 2019

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June 27, 2020

What is the company culture like at Vivint Solar?

Pros

Great culture, great management especially in the processing department, love the goal focus that they have, work from home options and they are always willing to teach you new things.

Cons

Sometimes there is a lack of accountability,

Advice to Management

Find a way to keep each other a little more accountable especially because majority of employees in processing work from home.

Great culture, great management especially in the processing department, love the goal focus that they have, work from home options and they are always willing to teach you new things.

June 27, 2020

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March 2, 2020

What are co-workers like at Vivint Solar?

Pros

Fun culture, relaxed atmosphere, free ethically sourced lunches, snacks, and drinks, ability to move up quickly if you can survive on the initial low pay, great work/life balance, some of the managers and coworkers are amazing inspiring people with hearts of gold

Cons

low pay ($24k a yr after taxes at a large national company's corporate office is a joke), some of the lower level managers should not be in their position if they can't be better-dishonesty, inconsistency, and favoritism isn't a good professional look and is completely uninspiring to coworkers and those on your team, some supervisors and managers are AMAZING here. Promotion practices are questionable at best, it's more about who you know than the work you do. This isn't a one person opinion-ask around. You will hear this from more than one person and/or dept.

Advice to Management

Pay employees an actual living wage for the positions that aren't very basic entry level. Also, find a way to fairly promote people for the right reasons in all depts and hold those responsible accountable. Otherwise, some talented and motivated employees will eventually have no choice but to leave and those under poor management will unfairly suffer the consequences

Fun culture, relaxed atmosphere, free ethically sourced lunches, snacks, and drinks, ability to move up quickly if you can survive on the initial low pay, great work/life balance, some of the managers and coworkers are amazing inspiring people with hearts of gold

March 2, 2020

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31 English questions out of 31