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Tucows

Engaged Employer

Tucows

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Tucows FAQ

Have questions about working at Tucows? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Tucows.

All answers shown come directly from Tucows Reviews and are not edited or altered.

36 English questions out of 36

May 30, 2022

What is health insurance like at Tucows?

Pros

* Middle management is great in certain teams, they actually take the time and effort to recognize and acknowledge your accomplishments and impact. I know they are constantly looking out for me. * Work-life balance is achieved, but at the expense of actually getting projects launched on time. *Health spending benefits are flexible.

Cons

* The disjointedness here comes from what middle management says and does, and how upper management acts. Upper management continuously rewards people who don’t accomplish or deliver much. * Recent hires or promotions in upper management have not represented the diversity of the company, so it’s beginning to look like a club where you bring your friends in (who also happen to look and think like you). * No pay transparency or equity because leadership refuses to discuss how pay transparency can actually benefit company culture and foster trust. How can underpaid and underrepresented employees break the cycle without this knowledge?

Advice to Management

* Your cracks are beginning to show, please listen to your people. Don't presume how employees should feel, or tell them they are lucky to have jobs despite an economic downturn. * Clean up house by having conversations with those who continuously underperform and don't deliver. * Please stop talking in circles about vision without evidence of actual impact, or a roadmap you'll actually follow through with.

Health spending benefits are flexible.

May 30, 2022

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October 2, 2021

Does Tucows offer an employee assistance or workplace counselling program?

Pros

They offer good company benefit

Cons

They have less references, less interactive. There are some T2 members, but basically, you need to do self-study before submitting the problem, otherwise, they will simply return with this answer. " Have you do this? or do that?"

Advice to Management

Hm. I honestly disappointed with saying "Sorry about that you are no longer..." I have heard only one sentence and have been fired even if I have spent 5 years with them. They did not explain the reason at all. I understand maybe something was not going well, but one of manager should explain the reason.

They offer good company benefit

October 2, 2021

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May 26, 2022

Does Tucows offer vacation time?

Pros

Tucows employees are friendly and tend to look after each other. You can work remotely from the start which is great. The company is always evolving, so what you do with the company evolves with it. They always keep you informed of what's going on. Benefits are good. They give you two months of schedule so you have time to plan out your time off. Decent amount of time off. Options for mobility within the company.

Cons

Claiming benifits is confusing right now (stretched over more than one company). There's a lot of information availible to you so it's easy to get lost if you aren't used to it. Yearly raises are quite low and lacking in my opinion and do not match inflation.

Advice to Management

I'd work on making benifits more accessible. In terms of raises, a clearer understanding of how much you can increase raises and why would be a good motivator.

They give you two months of schedule so you have time to plan out your time off.

May 26, 2022

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July 7, 2020

Does Tucows offer health savings accounts?

Pros

Health and lifestyle benefits were really the only great things about working here

Cons

There is zero progression so if you want to just work a menial job then this is for you.

Advice to Management

Review goals with employees and ensure that they do not remain stagnant.

Health and lifestyle benefits were really the only great things about working here

July 7, 2020

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February 4, 2021

Does Tucows offer massages?

Pros

Free lunches, donuts and full benefits

Cons

Inexperienced and ineffectual management Unfair salary practices Zero chance of advancement Elliot Noss is an arrogant, narcissistic, piece of work who has a small cult that kisses his rump. Ross Nader is a sniveling coward who hides behind his mistakes. These two need to be avoided at all costs!

Advice to Management

Just admit that all decisions are made at the top and you are just wasting time dealing with employees one on one.

Free lunches, donuts and full benefits

February 4, 2021

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36 English questions out of 36

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