Tucows Benefits FAQ

Read what Tucows employees think about benefits at the company.

The most popular benefits at Tucows include Vacation & Paid Time Off, Work From Home and Life Insurance. If you want to see a full list of benefits and perks at Tucows listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at Tucows.

All answers shown come directly from Tucows Reviews and are not edited or altered.

Does Tucows offer vacation time?

4 English reviews out of 4

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October 21, 2020

Pros

Time off almost 5 weeks between vacation and personal time.

Cons

Lower pay compared to other companies

Advice to Management

Listen to the guys on the ground. Sometimes the dollar is not worth saving.

Time off almost 5 weeks between vacation and personal time.

October 21, 2020

Reviewed by: Fiber Installation Technician in Sandpoint, ID (Current Employee)

June 12, 2019

Pros

- If you're a developer, you'll get the latest hardware: high-end macbook pro, multiple monitors, all the dongles and hubs you could wish for - flexible work from home policy: as long as you get your work done, you can work from home one or two days a week (also a con, see below) - good emphasis on writing unit tests and a strong drive to bring legacy code up to date - good offering of snacks to fight the after-lunch food coma - decent RRSP program - bike storage area - wide sit-stand desks plus filing cabinet with lock for each employee - a growing focus on employee wellbeing (lifestyle and health spending account with League, good benefits, free massages)

Cons

- If you're NOT a CSR, Tech Support, or in HR / Talent Dev, you'll be sitting in a converted warehouse with poor lighting and no windows! If you need lots of natural light to thrive, better pass on a job here or you will be terminally depressed - Lifer-type employees who have been at the company for 10+ years have a "can't touch me" attitude and will despise new employees who disagree with their immutable notion of how things should be done - Will be hard to find support from your peers on some teams: collaboration seems to be discouraged and independent problem solving is favoured (I was criticized for seeking help in Slack within my first 3 months at the company) - Office is like a museum most of the time which can make it awkward to converse with peers - additionally, office is lacking in spaces for private conversations - There is no additional floor space to add new desks and there are not enough meeting rooms - WFH policy is too lax and seems to be abused which makes it more difficult to collaborate with peers (who has the time to fiddle with video calls for every single meeting?) - No formal career progression plan on some teams for certain roles - Onboarding lasted half a day and then I was thrust into my role with not a clue about how the other lines of business in the company work - Everyone at the company is getting older and having children: if you're looking for a younger, more dynamic crowd, continue with your search

Advice to Management

Place more of an emphasis on skills development and establish a more involved onboarding programme. Employees will do good work if you support them. If instead you treat them as replaceable resources, you'll see burnout and lack of commitment to the company. Finally, stop being cheap and expand the office already.

WFH policy is too lax and seems to be abused which makes it more difficult to collaborate with peers (who has the time to fiddle with video calls for every single meeting?)

June 12, 2019

Reviewed by: Software Developer in Toronto, ON (Former Employee)

June 27, 2020

Pros

Work from home, even pre covid lots of benefits stock options they send you a computer of your choice (Mac or HP) 3 weeks of training (paid)

Cons

weird hours similar to working at a hotel restaurant hours, any day of the week, from 6am starts to 7pm starts.

Advice to Management

quicker decisions on whether or not youre going to accept someone. I got the job but waited 4 weeks between 1st interview and acceptance email

Work from home, even pre covid

June 27, 2020

Reviewed by: Customer Service Advisor in Toronto, ON (Former Employee)

February 2, 2021

Pros

Working at Tucows has given me the chance to collaborate with a great design team. We all encourage and motivate each other to do our best work and push each other to improve. With multiple brands under the Tucows umbrella, we have a variety of projects to work on. Over the past couple of years we have added several talented individuals to our team and we continue to evolve. I feel that we keep getting better with time!

Cons

There's room to improve cross-team communication and collaboration.

I feel that we keep getting better with time!

February 2, 2021

Reviewed by: Product Designer in Toronto, ON (Current Employee)

4 English reviews out of 4

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