Tucows Compensation FAQ

Read what Tucows employees think about their compensation at the company.

Tucows has a compensation and benefits rating of 4. If you want to know how much Tucows employees make, head to their Salaries page to see a list of salaries per occupation, along with bonuses.

All answers shown come directly from Tucows Reviews and are not edited or altered.

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Workplace

5 English questions out of 5

October 21, 2020

What is the salary like at Tucows?

Pros

Time off almost 5 weeks between vacation and personal time.

Cons

Lower pay compared to other companies

Advice to Management

Listen to the guys on the ground. Sometimes the dollar is not worth saving.

Lower pay compared to other companies

October 21, 2020

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December 10, 2020

What are other benefits and incentives like at Tucows?

Pros

- Legacy domain business is extremely profitable, able to prop up more dysfunctional business units - Flexible working hours (assuming Toronto time) - Hiring is slow, expect several months buffer time

Cons

- Diversity and inclusion still a major problem, hiring a few token women in mid level roles isn't enough. The conservative libertarian CEO was paralyzed during BLM and COVID-19. - Heavy meeting culture, very difficult to find time focused time - expect long hours, regardless of office location. - Compensation is low compared to industry average, usual abuse of uni interns which is popular in GTA. - Only life'ers are trusted at the C suite level, each team has a cherry picked "trusted" ally of the CEO - super unprofessional and heavy nepotism. - Hiring and career advancement is very broken, unclear what HR actually does besides payroll and firing paperwork. - Several fiefdoms, especially on the support & technology arms - no wonder so many major projects have failed. - Tech leads against any modern technology from within the past decade, cloud computing - forget about it.

Compensation is low compared to industry average, usual abuse of uni interns which is popular in GTA.

December 10, 2020

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June 27, 2020

Does Tucows offer stock options?

Pros

Work from home, even pre covid lots of benefits stock options they send you a computer of your choice (Mac or HP) 3 weeks of training (paid)

Cons

weird hours similar to working at a hotel restaurant hours, any day of the week, from 6am starts to 7pm starts.

Advice to Management

quicker decisions on whether or not youre going to accept someone. I got the job but waited 4 weeks between 1st interview and acceptance email

stock options

June 27, 2020

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November 26, 2020

Does Tucows offer bonus pay?

Pros

Good work life balance, nice ppl

Cons

Lack of bonus mechanism for good performance

Lack of bonus mechanism for good performance

November 26, 2020

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June 21, 2020

Do employees at Tucows receive pay raises?

Pros

- work from home option even before the pandemic - cool coworkers - free food when in office

Cons

- management needs work. A LOT of work. It’s hard being completely open with management about issues since job security is non existent. - “seniors” which are the supervisors lack diversity. Mainly white males and not enough women or people of colour. This is really showing of a company especially at a time like this. A BLM post does not suddenly fix your diversity issues. -no opportunities for growth. Yearly raises are literal pennies even if you have done well throughout the year. - management again. - the CEO is basically a ghost we hear about every once in a while. - clear priority goes out to their Toronto office. No room for growth in their St. Catharines office. The building is outdated and frankly seems unsafe. - their best employees still don’t feel as such. There’s not enough gratitude and if there is, it’s all words. The company is well off enough to give more to the employees rather than slashing customers bills for absolutely no reason. - you will feel overworked immediately when you start the job

Advice to Management

Read the reviews. There isn’t something here in all the reviews that shouldn’t be addressed. Give more to your customer service reps and maybe they’ll start showing up more than just the routine “how can I help” monologue every day. Teach customers to fend for themselves. There is no reason for a company to be so heavily reliant on calls anymore. Amp up the help articles and email and chat support and start working on eliminating calls. Your customers are abusive and there is no reason for anyone to be abused daily the way that your csr are.

Yearly raises are literal pennies even if you have done well throughout the year.

June 21, 2020

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5 English questions out of 5