Pottery Barn FAQ

Have questions about working at Pottery Barn? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Pottery Barn.

All answers shown come directly from Pottery Barn Reviews and are not edited or altered.

46 English questions out of 46

February 26, 2021

Does Pottery Barn offer relocation assistance?

Pros

Beautiful product and fun people mostly. Typically easy to get hours requested when needed.

Cons

If you want full time, good luck. They don’t usually offer that and it’s hard to get. Easier to shuffle people around rather than offer a benefit package to someone.

Easier to shuffle people around rather than offer a benefit package to someone.

February 26, 2021

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July 19, 2021

Does Pottery Barn offer parental leave?

Pros

Great discount, maternity leave and cool events. Employees feel like family.

Cons

Long hours during launches, little recognition depending on role and leadership isn’t always held accountable for their actions, or lack of.

Great discount, maternity leave and cool events.

July 19, 2021

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July 6, 2021

Does Pottery Barn offer employee discounts?

Pros

Growth opportunities Stability Competitive pay Awesome benefits (Including huge employee discount at all company brands)

Cons

There is a lot to learn at the beginning, but the company provides so many resources to assist you.

Awesome benefits (Including huge employee discount at all company brands)

July 6, 2021

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September 1, 2019

Does Pottery Barn offer life insurance?

Pros

Discount....that's it. There are no pros to the working environment.

Cons

SPH expectation creates a negative environment. Pay is low, insurance is not great. Payroll cuts happen on a regular basis. Company is not people first as they claim, it's investors first. I would never recommend PB to someone I know as an employer. Associates in the store have to spend way to much time on customer service issues that they have no control of. The customer service department is incompetent and delivery problems are far too frequent.

Pay is low, insurance is not great.

September 1, 2019

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July 2, 2020

Does Pottery Barn offer malpractice insurance?

Pros

You meet some very lovely people

Cons

Poor training for management leaving you to do their job if you have the experience. There seems to be some shady stuff regarding my insurance and pay stubs. I am still dealing with their accidental or intentional mistakes. I also lost an opportunity to be a part-time leader at a job I love and still work part-time due to being told I would work a certain number of hours and a certain schedule, that never happened. I declined the other role because I felt I didn't have the time, due to constant payroll problems, I did have the time. I know retail changes, but they were not honest about hours or schedule.

There seems to be some shady stuff regarding my insurance and pay stubs.

July 2, 2020

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46 English questions out of 46

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