PointClickCare FAQ

Have questions about working at PointClickCare? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at PointClickCare.

All answers shown come directly from PointClickCare Reviews and are not edited or altered.

42 English questions out of 42

May 5, 2022

Does PointClickCare offer massages?

Pros

Pre-pandemic: Free/subsidized lunch wfh several days in a week good work culture Unlimited PTO (most people never used more than 4 weeks so not much of use) Beer fridge

Cons

Salaries are average or just about market mid. Very hard to move up in terms of salary or level. Yearly appraisal is 2 or 3%. Lots of people were let go from HOPS (now SaasOps), the whole department went upside down. The only way to get good salary is to leave the company.

Advice to Management

Senior Management has done a good job in keeping the great culture alive. There is a lot of room for improvement in terms of internal promotions and salary hikes.

Beer fridge

May 5, 2022

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March 14, 2021

Does PointClickCare offer dental insurance?

Pros

-The office amenities are great -The health and dental benefits are pretty good

Cons

-The marketing team is directionless. There's too many pivots in one year, and the SVP of Marketing does not do a good job of making decisions based on data. If she does, then it's not carefully considered and is made in a reactionary way.

The health and dental benefits are pretty good

March 14, 2021

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February 22, 2022

Does PointClickCare offer a wellness program?

Pros

Benefits on health and wellness Inclusive work place Founder led with founders who care Well funded and profitable with good bonus Great opportunity to learn really fast from really smart world class SaaS exec Good leadership in finance and the team really cares about one another (especially manager level) Lots of recent promotions in finance and hard work is noticed (it wasn’t for a lot of years)

Cons

Alignment in strategy execution is lacking so it’s hard to business partner easily when partners are not super aligned with one another Lots of growth and M&A leads to lots of work which is great for learning and promotions but not for work life balance during busy periods

Advice to Management

Try to figure out what is not priority anymore to reduce burn out Work harder to get team goals across departments aligned so conflicts reduce Continue recognizing staff who are working hard

Benefits on health and wellness

February 22, 2022

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April 19, 2022

Does PointClickCare offer malpractice insurance?

Pros

Flexible Time off Decent insurance plan Their moto "work should not suck"

Cons

couldn't think of any for now

Decent insurance plan

April 19, 2022

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January 12, 2021

Does PointClickCare assist with or provide childcare?

Pros

Great benefits plan, good care for employees. Ability to grow (if you start on a lower grade)

Cons

Politics is blocking many attempts to work outside of the box.

Advice to Management

Allow some flexibility to employees. Open a door for direct criticism.

Great benefits plan, good care for employees.

January 12, 2021

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42 English questions out of 42

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