PointClickCare Diversity And Inclusion FAQ

Read what PointClickCare employees think about diversity and inclusion at the company, and if their workforce is comprised and supportive of individuals of varying gender, ethnicity, age, sexual orientation, religion and other attributes.

PointClickCare has a diversity rating of 4.4.

All answers shown come directly from PointClickCare Reviews and are not edited or altered.

Does there seem to be diversity at PointClickCare?

7 English reviews out of 7

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September 3, 2019

Pros

Market leadership. Fast paced and challenging. Flexible work environment. Lots of opportunity for growth. Sales leadership is supportive and committed to diversity and equal opportunity.

Cons

Company is going through growing pains and some are stuck in the old ways. Bright future for those willing to work towards it. Office location is not optimal.

Advice to Management

Really positive changes over the past few months -- embrace change, be open to new ideas and reward the right behaviors. Great place and would recommend to anyone.

Sales leadership is supportive and committed to diversity and equal opportunity.

September 3, 2019

Reviewed by: Sales (Current Employee)

June 6, 2020

Pros

Excellent culture, great leadership team and truly people first! I am grateful, touched, and proud to be part of the PointClickCare family. PointCilckCare has been managed very well during this difficult time. Respond quickly, provide support to society and customer, introduce various support programs to employees and create diversity and inclusion working environment. I am confident that PointClickCare future is bright.

Cons

Nothing . . . . .

Respond quickly, provide support to society and customer, introduce various support programs to employees and create diversity and inclusion working environment.

June 6, 2020

Reviewed by: Anonymous in Mississauga, ON (Current Employee)

November 23, 2020

Pros

diversity is the key to their success

Cons

they lack nothing and they do well w there employees

diversity is the key to their success

November 23, 2020

Reviewed by: Business Analyst in Vaughan, ON (Current Employee)

June 9, 2021

Pros

Prior to COVID, company rewarded the staff with subsidized meals, great facilities, hybrid work model. Employees felt recognized. In March 2020 lockdown, company ensured job and financial securities. Implemented wellness programs to keep employees engaged. Overall, showed empathy and understanding about employees' situation at home. Good leadership in general. People are genuinely passionate about making a positive impact on others. Worked with a brilliant, smart and high EQ team, yet humble and care about you as a person and want you to succeed. Suits someone who is ambitious, driven and won't mind working 40+ hours weekly in order to fast track their career. Diversity and inclusion program is in infancy stage. Lots of opportunity to grow in this topic. Good breeding ground for co-ops and interns. Co-op programs run well.

Cons

A year has passed with no significant changes made to benefits, compensation or perks related to the "new normal" work arrangements. It seems we are still catching up. Work life balance is bad lately. Teams easily working 55+ hours weekly. We have a high performance culture -- but this needs to be redefined. Chaotic due to recent high turnover, especially in HR due to poor leadership and burnt out.

Advice to Management

Re-examine our culture and values, please do not loose sight on this. This is what brought us to choose to work here. When employees choose to leave, it's probably too late to save it. Listen and pay attention to why they choose to leave, and act on it if you need to. Revisit salaries. We cannot possibly compete with other SaaS companies like Salesforce, Shopify...etc. If we wish to continue to build a world class team, we need to be prepared to pay for them. Most employees are leaving for more $ but this is not necessarily their biggest drivers. Do not leave employees in the dark. Leaders, over communicate, set expectations and address the elephant in the room. We cannot move forward if there's no trust in the team. Scale your teams properly. Some teams are running so thin and some are over staffed. Develop a career development plan. As we grow bigger, we need a formalized career development and secondment plan. E.g. we do not have anything in place to develop our Senior Software Engineers into leadership roles. This is something we need to address.

Diversity and inclusion program is in infancy stage.

June 9, 2021

Reviewed by: Human Resources Staff (Former Employee)

March 17, 2021

Pros

PCC has handled 2020 really well including help setting up home offices and frequent speakers and education sessions on Diversity and Inclusion.

Cons

Middle to low compensation means the engineering team is junior and doesn't retain the top talent.

PCC has handled 2020 really well including help setting up home offices and frequent speakers and education sessions on Diversity and Inclusion.

March 17, 2021

Reviewed by: Principal Software Engineer (Current Employee)

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7 English reviews out of 7

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