PointClickCare Management FAQ

Read what PointClickCare employees think about management at the company.

PointClickCare has a positive Business Outlook of 81%.

All answers shown come directly from PointClickCare Reviews and are not edited or altered.

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2 English questions out of 2

December 19, 2019

How is management perceived at PointClickCare?

Pros

- Amenities are great, lots of things to do at the Headquarters. - Good people that work with you - Expanding and buying out companies, seem to be number one in the Senior HealthCare Industry.

Cons

- Biggest joke is that HR expects new employees to put up reviews on Glassdoor in the 1st or 2nd month of being hired at the company. Ofcourse everyone is going to give great reviews as you have subsidised food, booze, ping pong, pool, gaming consoles... Who would not give great reviews during their honeymoon phase. - We have unlimited vacations stipulated by HR, but the management in the department has other ideas, they say we have limited vacation and if anyone takes more vacation than others then they will be reviewed. - Different pay scales for people doing the same job, new hires joining with new title's which were promised to the rest of the team. Its a year later and nothing has happened. The new teammates are working on emerging technologies and experimenting which the rest of the team could have done as well. They have no clue what they are doing but yet get payed more even though the rest of the team are working with the core application environments. - The department I am working at is in shambles. Lots of poeple have quit but to the rest of the company they only talk about how many new people they have hired. The situation is the same in other departments when talking to other colleagues. - People in the department are all in fear for their jobs, no one is really enjoying their work anymore. This is not the way it should be, you need to enjoy your job in order to do anything for your employer. - Lots of new management, who are bringing in their own people, preferential treatment for them. - It's review time now, lots of people are on performance improvement plans so that their pay raises and bonuses will be reduced or be null, this money will be redirected to the favourites. - Lots of games being played which does not make a very effective place to work. It's really unfortunate things are the way they are. It was a great place to work, I had/have great colleagues. Lot's of them are leaving or are leaving. - We are in IT, we get called after hours since we support the end customers, the hours expected to be worked after hours is quite ridiculous and the compensation is a joke. Every company worked at previously payed by the hour for after hours work, this place give's you a paltry sum for the week (with unlimited amount of hours of work) - Unrealistic goals for projects.

Advice to Management

- You have talent, take care of your talent. - Appreciate your staff and get them training and take care of them. Stop with the games.

We have unlimited vacations stipulated by HR, but the management in the department has other ideas, they say we have limited vacation and if anyone takes more vacation than others then they will be reviewed.

December 19, 2019

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January 25, 2020

Are employees at PointClickCare generally happy and/or satisfied?

Pros

Excellent leadership who firmly believes in the mission, telecommute options, several WFH positions, amazing office with a gym, smart employees, lots of opportunities, supportive teams, amazing culture, and an overall great place to be...

Cons

The bonus structure could be a little more appealing.

Excellent leadership who firmly believes in the mission, telecommute options, several WFH positions, amazing office with a gym, smart employees, lots of opportunities, supportive teams, amazing culture, and an overall great place to be...

January 25, 2020

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2 English questions out of 2