PBS Systems FAQ

Pros

Anyone can get hired and I mean anyone. However, One thing they do and I commend them for it is they do a fantastic job of being extremely diverse. No prejudice.

Cons

LOTS! Where to start...... Let’s see, they hire entry level people for just about every role because nobody with superior skills would take a job here unless they had no other options. (Myself included in that) Management is a complete joke. Qualifications to become a manager....., skills - nope, talent - nope, tenure - nope. Friends / family - yup! The turnover is tremendous outside of management and the overall compensation is abysmal. They are on the extremely low end of benefits and compensation. This is an ok place to start your career but if you have any skills or are even average in your abilities then there’s plenty of better places to have a career at. This company has the most basic medical and dental plan I have ever seen and they only cover half the premium so be prepared to shell out $150/mo for benefits if you have a family but then understand that the coverage they have chosen is extremely basic. I’ve never seen another B2B company make their employees pay half for medical coverage. (Though I’m sure they exist but definitely not a company I would want to work for) if a company doesn’t offer adequate medical coverage or benefits would you say they really value you as an employee? They offer $40/day meal allowance if you spend the night but if you travel for the day and are gone 16 hours, too bad. They make you pay for half of your work assigned laptop. They only offer $0.40/km for mileage and they make you pay for your own company branded clothing. Want company matched retirement options?..... don’t look at PBS then. They don’t offer it. They’ll have you on the road 4 weeks a month but tell you 2 weeks is all that is expected when you’re interviewing. You’ll be at dealerships for upwards of 12 hours a day with no added compensation. Quite literally, not only one of the the worst companies to work for in any industry but especially in the DMS space. There are other DMS companies out there bigger, better and more well managed than PBS. I suggest researching them and then applying. (Psssst, I work for one of them now and they are 1000% better than PBS in my opinion.)

Advice to Management

Review the management style and let go of the dinosaurs and bring in new blood. The antiquated ways your senior managers are running the business will catch up to you. Business isn’t done the way it was 25-30 years ago but someone at PBS hasn’t gotten that message. You’re successful and you run a profitable business so who am I to criticize your decisions but I also know what I hear from other staff, customers and industry people and PBS does not have a good reputation. This will catch up to you at some point. Also, quit posting fake reviews on Glassdoor. It undermines the legitimacy of the service. And before you say that you don’t do that, you do!! I was even asked to provide a positive 5 star response by my manager. When you read a review on Glassdoor and in the “cons” section it says “none, great place to work” that’s a fake review. Even the happiest of employees will have something to gripe about. No company is perfect but lots are horrible. PBS falls in the latter I’m afraid.

Pros

Competitive pay, great atmosphere, and plenty of room to grow. They have been flexible with working from home during Covid.

Cons

No 401k plan currently available.

Pros

Anyone can get hired and I mean anyone. However, One thing they do and I commend them for it is they do a fantastic job of being extremely diverse. No prejudice.

Cons

LOTS! Where to start...... Let’s see, they hire entry level people for just about every role because nobody with superior skills would take a job here unless they had no other options. (Myself included in that) Management is a complete joke. Qualifications to become a manager....., skills - nope, talent - nope, tenure - nope. Friends / family - yup! The turnover is tremendous outside of management and the overall compensation is abysmal. They are on the extremely low end of benefits and compensation. This is an ok place to start your career but if you have any skills or are even average in your abilities then there’s plenty of better places to have a career at. This company has the most basic medical and dental plan I have ever seen and they only cover half the premium so be prepared to shell out $150/mo for benefits if you have a family but then understand that the coverage they have chosen is extremely basic. I’ve never seen another B2B company make their employees pay half for medical coverage. (Though I’m sure they exist but definitely not a company I would want to work for) if a company doesn’t offer adequate medical coverage or benefits would you say they really value you as an employee? They offer $40/day meal allowance if you spend the night but if you travel for the day and are gone 16 hours, too bad. They make you pay for half of your work assigned laptop. They only offer $0.40/km for mileage and they make you pay for your own company branded clothing. Want company matched retirement options?..... don’t look at PBS then. They don’t offer it. They’ll have you on the road 4 weeks a month but tell you 2 weeks is all that is expected when you’re interviewing. You’ll be at dealerships for upwards of 12 hours a day with no added compensation. Quite literally, not only one of the the worst companies to work for in any industry but especially in the DMS space. There are other DMS companies out there bigger, better and more well managed than PBS. I suggest researching them and then applying. (Psssst, I work for one of them now and they are 1000% better than PBS in my opinion.)

Advice to Management

Review the management style and let go of the dinosaurs and bring in new blood. The antiquated ways your senior managers are running the business will catch up to you. Business isn’t done the way it was 25-30 years ago but someone at PBS hasn’t gotten that message. You’re successful and you run a profitable business so who am I to criticize your decisions but I also know what I hear from other staff, customers and industry people and PBS does not have a good reputation. This will catch up to you at some point. Also, quit posting fake reviews on Glassdoor. It undermines the legitimacy of the service. And before you say that you don’t do that, you do!! I was even asked to provide a positive 5 star response by my manager. When you read a review on Glassdoor and in the “cons” section it says “none, great place to work” that’s a fake review. Even the happiest of employees will have something to gripe about. No company is perfect but lots are horrible. PBS falls in the latter I’m afraid.

Pros

Great company to work for. Worked there for several years, and appreciated the company culture and opportunities to grow. This company is growing very quickly which is positive and an indication of their strong products. As a result, lots of opportunities to move up within the company to those who work hard. Had recommended PBS to several qualified friends, and all who were hired are still working for the company and thriving. Highly recommend PBS!

Cons

Parking can be a challenge.

Pros

I've worked with this company for almost 6 years now; and if you put in the proper dedication and work into your job and work with the company, there are plenty of opportunities for you. It's a family run company that doesn't make me feel like I work for "Corporate America", but rather that I'm part of a Family and a Vision. I'm proud of the work I put out, and I've been given many opportunities to grow and expand in ways that someone in my field normally wouldn't ever get. I see a great future for PBS and with it, I see a great future for myself. The opportunity to grow and expand and allow me to help shape that future.

Cons

I always believe that there's room for improvement, hence why I rarely rate anything 5 stars. With any company, of course, there are always office politics and of course, benefits could always be better. But unfortunately we don't live in paradise, and you need to take the good with the bad, and the good far outweighs the bad. What could be improved upon is cracking down on the employees with negative attitudes, that doesn't necessarily give off a team vibe. Or cracking down on those employees who are hurting the company rather than contributing to it. These people sometimes hurt PBS rather than help it by bring negative attitudes and having others need to do extra work for them.

Advice to Management

PBS is a very fast growing company, and with that comes a lot of growing pains. Keep working through them; because we are very quickly evolving into a large corporation with great opportunities on the horizon. Explore new benefits, step back and take a look at some of the trouble spots that seem to pop up throughout the company; but don't lose your culture along the way and don't forget what you stand for because that's what makes me love this company.