MasterClass Culture FAQ

Read what MasterClass employees think about their company culture and make sure it is the right fit for you.

MasterClass has a culture and values rating of 4.8.

All answers shown come directly from MasterClass Reviews and are not edited or altered.

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2 English questions out of 2

February 8, 2021

What is the company culture like at MasterClass?

Pros

Great company culture and start-up environment

Cons

Some disorganization in management, but overall a good experience.

Great company culture and start

February 8, 2021

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September 12, 2021

What is the hiring process like at MasterClass?

Pros

Decent pay, flexible work-from-home schedule.

Cons

Extremely misleading, highly unprofessional and chaotic hiring practices. I was hired for a job I was well-qualified for. They shipped a computer to my home. I did all of the onboarding stuff in the run-up to my first day. The night before I was due to start, I got a panicked call from HR telling me the position I was offered was "temporarily unavailable." They offered me a temporary contract job in an entirely different department, wholly different from my background/skillset, for a period of 3 months while my "real" job was lined up. I signed a 90-day contract for temporary work. The 90 days passed and instead of giving me the job I was promised, they laid me off. The HR director acted like there was never any arrangement to transition me into the new role. I felt totally gaslit. Yet, lo and behold, nearly a year after they declined to renew my contract, the hiring manager reached out to me to see if I was interested in taking the job I originally interviewed for. Working for MasterClass was one of the most humiliating professional experiences of my career.

Advice to Management

Employees are a valuable resource. Treat them like it.

Yet, lo and behold, nearly a year after they declined to renew my contract, the hiring manager reached out to me to see if I was interested in taking the job I originally interviewed for.

September 12, 2021

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2 English questions out of 2