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Lyft

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Have questions about working at Lyft? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Lyft.

All answers shown come directly from Lyft Reviews and are not edited or altered.

65 English questions out of 65

April 22, 2020

Does Lyft offer massages?

Pros

- Company's Continued Growth - Space for professional development (Lyft pays for online courses for anything you could imagine) (see cons, too) - Company Culture: Lyft's Core Values are taken to heart (Be Yourself, Make It Happen, Uplift Others) (see cons, too) - Unlimited PTO (see cons, too) - Other perks: fully stocked kitchen with (relatively) healthy free food, commuter benefits, free or discounted Lyft rides, etc.

Cons

**MIDDLE MANAGEMENT** Middle-to-upper management is inundated with people who have been promoted because of "time in grade", rather than merit. That is to say, even if a tenured employee consistently exhibits a lack of management skills, they will receive a promotion because they are tenured and have "checked the boxes" put forth by Upper Management. Excelling at your current position does not mean you are ready for the next. Though not universally true, this tends to lead to poor management and strained employee-manager relations. **COMPANY CULTURE** The company culture did an about-face around mid-to-late 2018. Prior to then, Lyft had a very "startup" feel, where communication and collaboration across teams, skip-level managers, etc. was valued in order to "Make It Happen" (a core value). In order to allow employees to produce high-quality outcomes, it trusted employees to perform at their peak, with a very "laid back / startup-y" environment designed to promote a healthy work-life balance. Prior to and ever since the IPO, there were major alterations to Lyft's Company Culture. From personal experience, Lyft shifted from genuinely caring about its employees' happiness to myopically and solely concentrating on business outcomes. Collaboration with other teams (even within the same department) was no longer valued; it was heavily discouraged without proper authorization. Micromanagement became rampant on all levels of management. Work/life balance became a thing of the past. One of the Core Values (Create Fearlessly) was removed, as the need for independent innovation of tools and processes became stifled with bureaucracy. Even with **UNLIMITED PTO**, employees were discouraged from taking time off until it suited Management's needs.

Advice to Management

Transition away from "Unlimited PTO" to a set number of days per year.

Other perks: fully stocked kitchen with (relatively) healthy free food, commuter benefits, free or discounted Lyft rides, etc.

April 22, 2020

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May 3, 2022

Does Lyft offer relocation assistance?

Pros

It was exciting to get a promotional sign on bonus which at the time was around 800 dollars.

Cons

As a contractor you receive no traditional benefits or assistance with things like completing year end tax forms

As a contractor you receive no traditional benefits or assistance with things like completing year end tax forms

May 3, 2022

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September 25, 2020

Does Lyft offer dental insurance?

Pros

Decent hourly rates and salary.

Cons

Benefits package declines year over year. Still offers health, vision, dental, 401k, but reduced quality of transportation reimbursement and nixed cell phone reimbursement among other perks that existed earlier in the company's history in favor of investors after the IPO.

Advice to Management

Bugs and issues are found in the weeds. When someone who works closely with those who actually use the product flags issues and has to do it repeatedly on a weekly basis with little resolution over a long period of time, it makes them question the stated priorities of the company overall.

Still offers health, vision, dental, 401k, but reduced quality of transportation reimbursement and nixed cell phone reimbursement among other perks that existed earlier in the company's history in favor of investors after the IPO.

September 25, 2020

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April 29, 2022

Does Lyft offer parental leave?

Pros

Good benefits , coverage for family

Cons

No cons as such .

Advice to Management

They are the best

Good benefits , coverage for family

April 29, 2022

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August 10, 2021

Does Lyft offer life insurance?

Pros

This job is fun and offers people the opportunity to meet new people and be in different locations every day. Great for an artistic personality.

Cons

The downside is the pay: extremely low amount of money for an excessive amount of driving. I worked 12 hours per day, 6 days per week and I could barely afford food. Living in LA, my rent was $1300 for a small shared unit. I fought every month to pay rent and I only ate 2 meals per day to cut food costs. Also, the job can be extremely dangerous: dangerous riders and the obvious danger of driving, which the later is no fault of Lyft's. If you get into an accident, your life could be turned upside down because there are no health benefits, no unemployment, etc. It's so bad that I will never order a Lyft or Uber for myself in the future as a rider.

Advice to Management

Remember that drivers are also future riders. If you mistreat your drivers, in essence, you're really mistreating your customers. Food for thought.

If you get into an accident, your life could be turned upside down because there are no health benefits, no unemployment, etc.

August 10, 2021

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65 English questions out of 65

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