LoyaltyOne FAQ

Have questions about working at LoyaltyOne? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at LoyaltyOne.

All answers shown come directly from LoyaltyOne Reviews and are not edited or altered.

39 English questions out of 39

June 9, 2020

Does LoyaltyOne offer an employee assistance or workplace counselling program?

Pros

The company itself has many pros such a good salaries, benefits, and modern technology. Good diversity and equal opportunities do exist for women and people of color.

Cons

The Montreal office is plagued by a truly toxic management culture. Avoid working there especially in analytics, as everything in this regional office is led by Client Services (sales and account executives) instead of being data-driven. Analysts and managers like myself were hired with the hope of using advanced analytics but can never deliver as much value as they would like because the analytics management cannot stand up to account/sales people. The result is an office culture that is often disrespectful, aggressive, and short-sighted.

Advice to Management

Empower A&I if you really want to be a data company. Address toxic management in CS.

The company itself has many pros such a good salaries, benefits, and modern technology.

June 9, 2020

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September 30, 2019

Does LoyaltyOne offer vacation time?

Pros

Beautiful facility Good vacation policy and work-life balance Subsidized cafeteria

Cons

Turbulent times - business is going through a major re-org. Parent company is looking to sell the company so the focus has shifted from building long-term value to short-term fixes. Definitely not a good time to join the company.

Definitely not a good time to join the company.

September 30, 2019

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April 4, 2021

What is the retirement plan like at LoyaltyOne?

Pros

- pretty standard pay for entry-intermediate jobs - decent amount of company perks (snacks, fitness, social) if you're into that

Cons

- tries a little too hard to be like modern tech companies - a little behind the times - depends on team, but lots of older retirement-ready folk around

depends on team, but lots of older retirement

April 4, 2021

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February 27, 2020

Does LoyaltyOne offer massages?

Pros

Big office Free food once a month

Cons

No enough projects and clear direction

Free food once a month

February 27, 2020

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February 24, 2021

Does LoyaltyOne offer parental leave?

Pros

good work environment, multi cultural, no pressure, sole responsibility, good benefits

Cons

growth level is slow, harder to grow, fewer resources, no clarity, shift timings

good work environment, multi cultural, no pressure, sole responsibility, good benefits

February 24, 2021

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39 English questions out of 39

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