Global Knowledge Career Development FAQ

Read what Global Knowledge employees think about career development at the company. Employees have questions about everything from promotions and mentoring to job security.

Global Knowledge has a career opportunities rating of 2.6.

All answers shown come directly from Global Knowledge Reviews and are not edited or altered.

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7 English questions out of 7

September 9, 2021

How are the career development opportunities at Global Knowledge?

Pros

recent merger/acquisition with Skillsoft has the potential to bring about big opportunities for growth and career development

Cons

confusing & clunky processes poor back-office technology together these create loads of delays and errors

Advice to Management

make changes! fix things

recent merger/acquisition with Skillsoft has the potential to bring about big opportunities for growth and career development

September 9, 2021

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September 9, 2021

What kind of career opportunities exist at Global Knowledge?

Pros

recent merger/acquisition with Skillsoft has the potential to bring about big opportunities for growth and career development

Cons

confusing & clunky processes poor back-office technology together these create loads of delays and errors

Advice to Management

make changes! fix things

recent merger/acquisition with Skillsoft has the potential to bring about big opportunities for growth and career development

September 9, 2021

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December 22, 2020

Does Global Knowledge have any mentoring programs?

Pros

They offer a great training program

Cons

This is a really fast-paced environment

They offer a great training program

December 22, 2020

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November 15, 2019

How are promotions handled at Global Knowledge?

Pros

It teaches you have to work in a toxic environment so that anywhere you work in the future feels like a vacation.

Cons

Global knowledge is the worst company I’ve ever had the misfortune of working for. I truthfully don’t believe it’s a real company. It can’t be. Because the people who are in charge there are some of the most incompetent individuals I’ve ever seen. Leadership only seeks to keep the individuals who are the incapable backstabbing Judas’ in their ranks. People who literally couldn’t run a popsicle stand by themselves. They give them silly titles that aren’t even real titles so they can feel like they have been rewarded for their efforts to help destroy the business. The people who get these titles are nowhere near qualified to be managers or even employees. They were the ones who backstabbed and were left standing when the “music” stopped. They will go to meetings all day and pretend that they know how things work and what needs to be done to optimize. They assume that pretending will inspire someone else who knows what’s going on to give the fix. Then they can take credit for the fix like it was their original idea even though they had no clue what was going on or how it worked. Unfortunately, their bosses think this is a stroke of genius, so they continue to be elevated in the ranks. Leaving the people who actually know what’s going on, (who can implement fixes) at the very bottom, going nowhere. So you can imagine you are getting quality leadership. The whole place oozes with incompetence and lacks any realism or awareness of what’s actually happening. They assume there is no professional standard, so they operate how they please completely unawares they are creating a highly toxic and emotionally stressful environment. Management and HR especially discriminate against people like it’s business as usual, not realising that if you get rid of everyone who actually works, the product is going to fail completely. Also it will motivate others who work to leave. (Coming soon) You are left with people who don’t work and don’t care who does the bare minimum to get a paycheck. As I said, it’s not a real company. It’s a cesspool and a purely toxic environment with incompetent “leadership” which consists of kool-aid drinkers who don’t realise they’re helping the company to go out of business. Which is why the COO is making the decisions he is. He’s trying to help it die a quick death. I’m not sure if he’s really from a competitor who is driving the price of the company down or what. They talk of “rebranding.” You know what that means. Same people who: don’t buy books or vouchers until you aggravate them for them, don’t pay vendors until they go to collections, don’t set up classes until the last minute, don’t assign or pay instructors until people are in arms complaining and threatening to sue them, aren’t really offering promotions as they only pay that vendor maybe once or twice a year which is why your promotions are going to take a long time to fulfill. Lies lies lies. Don’t feel bad though. They do the same thing to their employees. It’s ok because it won’t be long now. They’ll have a new name and you’ll be dealing with all the same incompetent staff that is left as well as people in Accenture India who, let me tell you, could care less about customer needs or product fulfillment. Most of them don’t even know what the processes are. They relied upon the people who worked at GK to do their jobs for them. Out of the entire staff there are maybe 15 people in the building who are worth having as employees. The rest sit there all day and get paid and could care less. And they are what Global Knowledge surrounds itself with while it pretends success is what it seeks. No way possible this is a real company. It’s an absolute joke of a place. By the way the reason you see all these bad reviews calling it a toxic environment is because it is. Thank HR for that. They created that and maintained it. They bully everyone who isn’t a director or VP into submission. If you complain about your manager they run and tell them immediately. And then work on getting you out. Because they don’t realise the managers are unqualified. That’s why it’s toxic. They get rid of people who can and keep the people who can’t. That’s what makes it toxic. People who can’t are constant resenting people who can because all they want is all the credit so they can get promoted again. They don’t want to actually have to work for it.

Advice to Management

Continue to promote people who have no idea what they’re doing ... oh wait, that hasn’t worked out yet.

(Coming soon) You are left with people who don’t work and don’t care who does the bare minimum to get a paycheck.

November 15, 2019

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July 29, 2019

How do employees feel about their professional development opportunities at Global Knowledge?

Pros

The training the company provides to its clients is top-shelf and they have some excellent contract instructors.

Cons

Upper management does not have a training industry background. Quotas have been over-blown and make hitting target next to impossible. Repeated discouragement throughout the last 2 years has dropped employee morale to a dismal low. Rumors spread like wild-fire and staff is constantly afraid of another wave of lay-offs. Poor vendor-management has made it difficult to offer the breadth and depth of partner-related training they once were able to.

Advice to Management

You claim transparency and openness - walk the walk. Listen to what your people have to say - you have employed experts in this industry on a global level - use them.

Upper management does not have a training industry background.

July 29, 2019

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7 English questions out of 7

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