FreshBooks FAQ

Pros

Good employee benefits Good career progression Good senior leadership

Cons

High growth - scaling - some growing pains

Pros

- Amazing time off and parental leave policy. - Great coworkers. - Overall, work environment is top class (depending on which department you are in - Some people actually care about you and your sanity and work capacity. - Strong ambition to doing what is right for customers (employees pay the price for this though).

Cons

- Expectations of employees vs. the processes, procedures and general way of approaching the business by leadership. The saying "walk before you run" is not really considered when deciding new ways of executing. Time and time again employees are asked to adopt new ways of thinking. Once all these new ways are adopted, management ignores them, changes their mind or flatout moves onto the new trendy thing. Cough.. "stages"? - Do you like meetings? I hope so, because meetings will be 50% of your day, leaving you virtually no time to actually accomplish the tasks and duties you are expected to complete. - Do you like making PowerPoint presentations? For litterally everything from a general meeting overview to summeries of previous meetings or things that happened 3 years ago. - Do you like being on call when senior leadership dreams up new ideas? I hope so, because when they want something it's expected to be in a matter of hours or days. Don't forget to make a PowerPoint to illustrate what you did and why. - Do you like change? I mean poorly dreamt up change, that impacts the dynamics of how you report, function, analyze and work? Good, it happens after every quarter and adds more check boxes vs. real impactful results. -Many more things but don't want to write a book, I'm sure you get the idea

Advice to Management

Think before you drum up new ideas that are shoved down employees throats. Give employees adaquate time to realize what is being asked and how it impacts the existing ways of working. Also, make sure your data systems and queries are properly setup to provide the details and insights we need to execute on the requests. You can't make insightful changes if you don't have the data to support the change.

Pros

One of the best & supporting managers & team members you’ll find. Each & everyone is looking out to help you get better and win more. Health benefits offered are very much similar to every other tech company out there. Company has built a solid image over the years so selling the product is not that difficult

Cons

Base salary is lower than most of the tech companies Marketing makes most of the decisions and they decide what promotions client should get. Sales is rarely asked for any feedback regarding products, promos or client requests.

Advice to Management

Talk to Sales team more than marketing. We will help you scale more than you think!

Pros

Solid test coverage Typical startup office aesthetic

Cons

Trains every fifteen minutes all day long

Pros

- Amazing time off and parental leave policy. - Great coworkers. - Overall, work environment is top class (depending on which department you are in - Some people actually care about you and your sanity and work capacity. - Strong ambition to doing what is right for customers (employees pay the price for this though).

Cons

- Expectations of employees vs. the processes, procedures and general way of approaching the business by leadership. The saying "walk before you run" is not really considered when deciding new ways of executing. Time and time again employees are asked to adopt new ways of thinking. Once all these new ways are adopted, management ignores them, changes their mind or flatout moves onto the new trendy thing. Cough.. "stages"? - Do you like meetings? I hope so, because meetings will be 50% of your day, leaving you virtually no time to actually accomplish the tasks and duties you are expected to complete. - Do you like making PowerPoint presentations? For litterally everything from a general meeting overview to summeries of previous meetings or things that happened 3 years ago. - Do you like being on call when senior leadership dreams up new ideas? I hope so, because when they want something it's expected to be in a matter of hours or days. Don't forget to make a PowerPoint to illustrate what you did and why. - Do you like change? I mean poorly dreamt up change, that impacts the dynamics of how you report, function, analyze and work? Good, it happens after every quarter and adds more check boxes vs. real impactful results. -Many more things but don't want to write a book, I'm sure you get the idea

Advice to Management

Think before you drum up new ideas that are shoved down employees throats. Give employees adaquate time to realize what is being asked and how it impacts the existing ways of working. Also, make sure your data systems and queries are properly setup to provide the details and insights we need to execute on the requests. You can't make insightful changes if you don't have the data to support the change.