Favor Senior Leadership FAQ

Read what Favor employees think about senior leadership and the CEO at the company.

Favor has a Senior Management rating of 3.5, and Jag Bath, the CEO of Favor, has an approval rating of 86% across the organisation.

All answers shown come directly from Favor Reviews and are not edited or altered.

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1 English question out of 1

June 22, 2021

How are senior leaders perceived at Favor?

Pros

-Great people to work with -Though demanding, I do generally enjoy the work I do -My direct manager is open to feedback and invested in me as a person -Working from home currently is nice -HEB discount is nice -When we were in the office, the amenities were top notch

Cons

-no opportunities for advancement. Several people on the team have been here for years and are at the same level they started as, not due to their lack of motivation and work, but simply because there is nowhere to move up to. -along with the severe lack of advancement opportunities, there is little to no raises in pay, and pay is not based on experience or skills relevant to the position. New people start off making the exact same as senior employees, yet their skill set and knowledge of the role/industry is vastly smaller than that of their peers on most cases. -Internal transfers from Support are not valued as assets versus outside hires. -Internal communication between different teams is lacking -Little to no relevant learning and development opportunities -Many personnel changes recently, specifically at higher management levels, doesn't create a stable and trustworthy relationship between upper management and employees -Little to no support from other teams at Favor (i.e. products, engineering, etc) despite the large impact our work has on the business as a whole, such as fraud prevention, platform abuse prevention, addressing safety escalations, screening Runner applicants, submitting insurance claims, the list goes on.

Advice to Management

It's been said before, and it will hopefully continue to be said until something is done to correct it: pay your employees what they deserve to be paid. You're already on glassdoor reading this, go take a look at what the average salary (yes, salary and not hourly rate) of a Trust & Safety Specialist is, and then re-evaluate what you pay us. It's embarrassing. Also, it's weird this has to be said, but hourly employees deserve just as much respect as salaried employees. Just because somebody is paid hourly does not mean they are worth less than somebody who is paid salary.

Many personnel changes recently, specifically at higher management levels, doesn't create a stable and trustworthy relationship between upper management and employees

June 22, 2021

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1 English question out of 1

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