Favor FAQ

Have questions about working at Favor? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Favor.

All answers shown come directly from Favor Reviews and are not edited or altered.

35 English questions out of 35

March 22, 2021

How do employees feel about their professional development opportunities at Favor?

Pros

Great people, good pay, training was awesome

Cons

Hours can be tough to get use to

Great people, good pay, training was awesome

March 22, 2021

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February 11, 2020

What is the feeling of job security at Favor?

Pros

Young vibrant feel Free food on occassion

Cons

They laid people off over the phone without notice They do not allow growth within the company

They laid people off over the phone without notice

February 11, 2020

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November 7, 2019

Are transfers to other offices possible with Favor?

Pros

Daily meals, lots of snacks, vegan friendly, security is top notch, HEB perks.

Cons

Not alot of structure in the company, no career advancement opportunities yet, Support Specialis t role is highly demanding.

Not alot of structure in the company, no career advancement opportunities yet, Support Specialis t role is highly demanding.

November 7, 2019

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August 21, 2021

Does there seem to be diversity at Favor?

Pros

Flexible, unlimited pto, lots of opportunities to learn

Cons

Not genuinely interested in diversity, only checking boxes.

Advice to Management

Use ERGs to evaluate hiring practices, make Favor Salutes submissions mandatory for managers

Not genuinely interested in diversity, only checking boxes.

August 21, 2021

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June 22, 2021

How are senior leaders perceived at Favor?

Pros

-Great people to work with -Though demanding, I do generally enjoy the work I do -My direct manager is open to feedback and invested in me as a person -Working from home currently is nice -HEB discount is nice -When we were in the office, the amenities were top notch

Cons

-no opportunities for advancement. Several people on the team have been here for years and are at the same level they started as, not due to their lack of motivation and work, but simply because there is nowhere to move up to. -along with the severe lack of advancement opportunities, there is little to no raises in pay, and pay is not based on experience or skills relevant to the position. New people start off making the exact same as senior employees, yet their skill set and knowledge of the role/industry is vastly smaller than that of their peers on most cases. -Internal transfers from Support are not valued as assets versus outside hires. -Internal communication between different teams is lacking -Little to no relevant learning and development opportunities -Many personnel changes recently, specifically at higher management levels, doesn't create a stable and trustworthy relationship between upper management and employees -Little to no support from other teams at Favor (i.e. products, engineering, etc) despite the large impact our work has on the business as a whole, such as fraud prevention, platform abuse prevention, addressing safety escalations, screening Runner applicants, submitting insurance claims, the list goes on.

Advice to Management

It's been said before, and it will hopefully continue to be said until something is done to correct it: pay your employees what they deserve to be paid. You're already on glassdoor reading this, go take a look at what the average salary (yes, salary and not hourly rate) of a Trust & Safety Specialist is, and then re-evaluate what you pay us. It's embarrassing. Also, it's weird this has to be said, but hourly employees deserve just as much respect as salaried employees. Just because somebody is paid hourly does not mean they are worth less than somebody who is paid salary.

Many personnel changes recently, specifically at higher management levels, doesn't create a stable and trustworthy relationship between upper management and employees

June 22, 2021

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35 English questions out of 35