Coconut Software Workplace FAQ

Read what Coconut Software employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

To picture yourself in what could be your new office, have a look at some of Coconut Software's office photos.

All answers shown come directly from Coconut Software Reviews and are not edited or altered.

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Workplace

6 English questions out of 6

July 22, 2020

What is a typical working day like at Coconut Software?

Pros

- leadership/executive team has a good vision for the future - teams are actively interested in being challenged, trying new things and pivoting - lots of investment in r&d and sales to prepare us for the future

Cons

- typical startup - not enough hours in a day to accomplish everything we want to accomplish

Advice to Management

Nothing - keep up the great work

not enough hours in a day to accomplish everything we want to accomplish

July 22, 2020

See answer

October 22, 2020

What are meetings like at Coconut Software?

Pros

-health benefits start on day 1 -daily, weekly, bi-weekly meetings -personal development -can work remotely -weekly provided lunches

Cons

-lack of/poor communication between departments -handled covid poorly as in leadership did not consult managers before laying off employees that were in the middle of working on projects and/or communicating with clients -Certain project managers would not take responsibility when they messed up and would blame employees as well as not fully understand the software -dissolved their QA team -hired employees that were not competent for the role

Advice to Management

Don't tell your staff that "we are in this together" when you have no loyalty to them and if you lay them off, do it at the start of their shifts, not at the end or halfway through it. Stop lying to your staff when you tell them that you are helping former employees every step of the way when you are not. When the second wave hits, try having the board and CEO take a pay cut rather than lay off employees that rely on their job or try reducing hours temporarily.

weekly meetings

October 22, 2020

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December 25, 2020

What is it like working with clients or customers at Coconut Software?

Pros

Coconut has some of the most enthusiastic and collaborative employees who are pretty adept at what they do. Everyone is more than willing to support the team in achieving a collective goal: the Success of Coconut. I worked with the Marketing team and I can say for a fact that engaging, and educating the current customers and prospects is the topmost priority of the team. Moreover, it is also evident that the Product team is not only excellent in being active but proactive with the new features and development of Coconut Software (keep your eye out for the progress in 2021!). Overall, it was an amazing experience. You will have such great responsibilities that actually add true value and create an impact organization-wide. I would recommend this company to anyone.

Cons

No particular con, but a slight warning that you will potentially be working on some amazing projects, which requires you to put in the time and have enough motivation to take ownership. Don't worry, everyone is there to support you. When you have the right spirit and culture fit, work will happen seamlessly.

Advice to Management

You are doing great.

I worked with the Marketing team and I can say for a fact that engaging, and educating the current customers and prospects is the topmost priority of the team.

December 25, 2020

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January 31, 2019

What is the work environment like at Coconut Software?

Pros

Having worked here for a good 6 months, I can safely say that Coconut is the best company I’ve worked for, and I’ve worked for four different companies, in both the for-profit and not-for-profit sectors. I work in the Toronto office so I don’t get to see our lovely CEO as much as I’d like to. (She's in Saskatoon, although she usually makes monthly trips down that we all look forward to) When we are chatting and when she is here, though, I take something away from every conversation with her because she is not only a BO$$, but she’s also super personable and always willing to LISTEN, and not just HEAR what you’re saying. The Toronto office is an open space where sales, marketing, customer experience, and our project management team resides, along with our CRO. Our CRO is full of insight and even though he’s extremely busy, he makes time and has an open door policy for anyone to approach him with anything, and that’s something I value highly. Every single person who works here is dedicated to their work and it really shows. The passion is off the charts !!! As a queer POC, I feel heard, safe and accepted in a field/environment that I wasn’t sure I could participate in. We’re one big happy family that values open communication and celebrates wins together, while learning from our hurdles/opportunities. Getting past stereotypes in a cis straight male-dominated line of work is a constant battle, but it really isn’t something that crosses my mind at Coconut. The company, when I joined, was not just talking about diversity and inclusivity, but practicing it to foster an environment that represents inclusivity for all.

Cons

Since we're a start-up, things evolve and change, and we have to adapt with those changes on the fly. That just takes a little getting used to, however, it keeps things fresh and keeps you on your toes.

The company, when I joined, was not just talking about diversity and inclusivity, but practicing it to foster an environment that represents inclusivity for all.

January 31, 2019

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October 22, 2020

How is the office food at Coconut Software?

Pros

-health benefits start on day 1 -daily, weekly, bi-weekly meetings -personal development -can work remotely -weekly provided lunches

Cons

-lack of/poor communication between departments -handled covid poorly as in leadership did not consult managers before laying off employees that were in the middle of working on projects and/or communicating with clients -Certain project managers would not take responsibility when they messed up and would blame employees as well as not fully understand the software -dissolved their QA team -hired employees that were not competent for the role

Advice to Management

Don't tell your staff that "we are in this together" when you have no loyalty to them and if you lay them off, do it at the start of their shifts, not at the end or halfway through it. Stop lying to your staff when you tell them that you are helping former employees every step of the way when you are not. When the second wave hits, try having the board and CEO take a pay cut rather than lay off employees that rely on their job or try reducing hours temporarily.

weekly provided lunches

October 22, 2020

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6 English questions out of 6