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Coconut Software

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Coconut Software

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Have questions about working at Coconut Software? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Coconut Software.

All answers shown come directly from Coconut Software Reviews and are not edited or altered.

26 English questions out of 26

June 10, 2022

What is health insurance like at Coconut Software?

Pros

The company culture at Coconut is truly unique - every single employee is enthusiastic, friendly, and very patient with learners. The flexibility of this position allows you to do your best work without feeling pressure from management. With an incredibly organized onboarding project, you get to meet various teams and maintain a good relationship with the engineering manager through standups, 1:1s, and even Game Meets at the end of the week. As an intern, Laravel, PHP, React, and the overall code base was overwhelming at first. However, with constant support and tools for learning, I have managed to learn enough in a month to begin implementing features on my own for the onboarding project. When I do get stuck, we have pairings with other Devs to help us walk through the ticket we're stuck on. Coconut pays competitively in their pursuit of employee retention. On top of all that, Coconut puts an emphasis on employee mental health - evident from their mental health insurance plan and true 4-day work weeks. Management puts a lot of work into mental health engagement activities and events. As June begins, Pride events are rolling out. Lastly, Coconut's product is an innovation for appointment scheduling - with total transparency about landing business, you can see the growth of the company in real time.

Cons

Although all companies can improve, I have yet to encounter something that I would qualify as a Con for Coconut.

Advice to Management

All the event planning and weekly activities you are planning are appreciated! The various meetings and All Hands are engaging and informative. Keep up the phenomenal work.

evident from their mental health insurance plan and true 4

June 10, 2022

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June 10, 2022

Does Coconut Software offer health savings accounts?

Pros

The company culture at Coconut is truly unique - every single employee is enthusiastic, friendly, and very patient with learners. The flexibility of this position allows you to do your best work without feeling pressure from management. With an incredibly organized onboarding project, you get to meet various teams and maintain a good relationship with the engineering manager through standups, 1:1s, and even Game Meets at the end of the week. As an intern, Laravel, PHP, React, and the overall code base was overwhelming at first. However, with constant support and tools for learning, I have managed to learn enough in a month to begin implementing features on my own for the onboarding project. When I do get stuck, we have pairings with other Devs to help us walk through the ticket we're stuck on. Coconut pays competitively in their pursuit of employee retention. On top of all that, Coconut puts an emphasis on employee mental health - evident from their mental health insurance plan and true 4-day work weeks. Management puts a lot of work into mental health engagement activities and events. As June begins, Pride events are rolling out. Lastly, Coconut's product is an innovation for appointment scheduling - with total transparency about landing business, you can see the growth of the company in real time.

Cons

Although all companies can improve, I have yet to encounter something that I would qualify as a Con for Coconut.

Advice to Management

All the event planning and weekly activities you are planning are appreciated! The various meetings and All Hands are engaging and informative. Keep up the phenomenal work.

evident from their mental health insurance plan and true 4

June 10, 2022

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November 1, 2021

Does Coconut Software offer vacation time?

Pros

-Amazing people - everyone is invested in Coconut's success and we are all working towards making Coconut better, both the company and the product -Amazing supportive and inclusive culture with real efforts to focus on work-life balance. If you need personal time, Coconut finds a way to make room for it. Essential for those of us with small kids, especially during the COVID pandemic. -We have the best product in our space - we are the company to beat. -Our customers RAVE about working with Coconut. We listen, we recommend, we fix. Our customer retention is exceptional, and we make Coconut Champions of most of the teams we work with. -This is a rocketship. Our latest investment round shows the path we are on. We're going places at Coconut, and I'm so happy to have a seat on the ship.

Cons

-Coconut is a growing company, and there's no denying that a rocket ship is going to be bumpy sometimes. We're adapting as best we can, but like all startups, you have to be ok with adapting to changing workloads and responsibilities.

Advice to Management

-Some decisions could be shared with employees in a more measured way. Rarely, but sometimes, decisions about an employee's work load can happen without consultation and comes as a surprise, and only after the decision was made and implemented, providing no avenue for the employee to provide their input.

If you need personal time, Coconut finds a way to make room for it.

November 1, 2021

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November 2, 2021

What is the retirement plan like at Coconut Software?

Pros

Fun, friendly coworkers; accessible, collaborative executive team; excellent benefits and job perks - honestly, it's pretty great. We have individual health spending accounts ON TOP OF our regular benefits. We've been given Fridays off for the rest of the year - no pay decrease, no hour increase. Hours are flexible if you need to fit in an appointment or two. We have a 'no a-hole' hiring policy, and it shows. People are kind. I've made some incredible friends that I plan to keep for a long time. I love the abundance of female coworkers and leaders. Having Katherine as our CEO really seems to have influenced our culture, making Coconut a comfortable place to work as a woman (which isn't always the case in tech). I would recommend working at Coconut to anyone and everyone.

Cons

We're still going through growing pains - but I'm pretty sure that they're common in startups and tech. The pandemic got us to start hiring staff that are fully remote, and our offices are hybrid (you can come in if you want to, but you don't have to). The flexibility is great, but expectations and visibility across projects can be difficult to navigate. Leadership is learning. During my time at Coconut I've seen a fair bit of turn over in our mid-management. I think it would be really valuable to give them more training, support, and close mentorship as their management has been quite inconsistent. Career Ladders are murky. Some departments are fleshed out, others aren't. I'd love to have a better understanding of my opportunities for growth.

Advice to Management

- Invest in your managers - Keep talking to your staff through surveys about policies, etc. - Keep building HR in order to flesh out career ladders, clarify policies, etc.

Fun, friendly coworkers; accessible, collaborative executive team; excellent benefits and job perks

November 2, 2021

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October 31, 2021

Does Coconut Software offer relocation assistance?

Pros

- Amazing culture and people - Currently testing out a 4 Day Work Week to round out the year - Extremely down to earth CEO and upper management - Hybrid work policy - you can go into the office if you want to, but aren't mandated. WFH if you want. - Extremely robust benefits package, with an $1,000 Wellness bonus each calendar year. - Just raised our 28m series B, looking at some major growth in the next few years - it's going to be a fun journey.

Cons

- Honestly, I can't think of anything - it's been amazing so far.

Advice to Management

- There will be opportunity to expand into other verticals in the future, and in my eyes, the verticals Coconut decides to break into will make or break hitting various other funding rounds as the company scales over the next 5-10 years.

Extremely robust benefits package, with an $1,000 Wellness bonus each calendar year.

October 31, 2021

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26 English questions out of 26

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