Capital One Work Life Balance FAQ

Read what Capital One employees think about work life balance at the company and make sure this fits your lifestyle. Employees have questions about everything from the work from home policy, overtime and flexibility.

Capital One has a work life balance rating of 4.2.

All answers shown come directly from Capital One Reviews and are not edited or altered.

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6 English questions out of 6

June 20, 2020

What is working from home like at Capital One?

Pros

Best-In-Industry pay and hours, some managers are amazing and very nice, great learning experience and exposure, slightly flexible working details (start time, work from home, days off, etc). Really good rotation opportunities if you accept the offer and stay to get a good experience variety before you move to another company or want to pursue management. A good negotiator can negotiate better employment terms even if the recruiters say otherwise.

Cons

Many managers care only about themselves and only pretend to care about you to make you happy and receive good feedback, location selection is very bad and you are misled into thinking you can be anywhere other than McLean or Richmond unless you have a competing offer in your desired location (which I did). From what I understand, the only way to actually get a full time role or internship in one of the non-VA or non-TX offices is to have a competing offer.

Advice to Management

Watch out for team culture where happiness scores (I think they call it enablement or engagement) decrease when an employee leaves - the employee was likely forced out to fit in with the team's cookie-cutter culture. Displaced tech folks are generally the perfect fit for this company as the job does not require tech skills but they make it a whole lot easier and everyone feels as if they belong at a Facebook or Google. The fact that I can rate the opportunities 5 star, comp 5 star, and work life balance 4 star, yet rate management so low and the culture and values so low says that there really needs to be better care for employees. I was willing to take a 30K pay cut to go elsewhere to avoid the toxicity of some teams whose manager's own ambitions get in the way of building team morale

Industry pay and hours, some managers are amazing and very nice, great learning experience and exposure, slightly flexible working details (start time, work from home, days off, etc).

June 20, 2020

See 111 more answers

May 1, 2019

How is the work/life balance at Capital One?

Pros

Lots of PTOS, work life balance, work from home options, great culture

Cons

None, I loved it. Enjoyed going to work almost every day.

Lots of PTOS, work life balance, work from home options, great culture

May 1, 2019

See 836 more answers

November 17, 2020

What is overtime like at Capital One?

Pros

The pay for the current position that i'm in is not bad compared to other banks, the balance between work and home is pretty good and when we were in the office before the pandemic the enviroment was pretty chill. My position is a M-F position and all major holidays off and there are time where overtime is available.

Cons

The wrong people in the right position! Capital One or at least the site that i'm in has a trend of hiring people in management that have no previous experience in fraud or does not have the aptitude for fraud. This is an issue if you yourself have fraud experience or are a seasoned veteran, management does not like to be corrected or challenged, if they say 2+2=8 and you don't go with that then you're going to have a hard time. It's all about PERCEPTION with these people, once you go against the grain they will retaliate against you no matter how good of a performer you are and the HR or associate relations route will not help you and they will side with management automatically. My current manager is a complete ding bat and does not like to be corrected and has no experience nor the aptitude for the work, trying to have a conversation or explain things to a person like this is like trying to ice skate uphill on a sunny day. The rating system for promotions and raises are trash and it may not reflect the work you've actually done.

Advice to Management

Get some people that have experience and the aptitude for the work that is done in TMO card fraud operations, stop with the "It's all about perception" crap.....no it's not. Stop with the workplace retaliation just because someone calls you out on your crap and stop playing favorites with people and then pawning them off as being so good at their job just because they don't question anything.

F position and all major holidays off and there are time where overtime is available.

November 17, 2020

See 14 more answers

April 20, 2021

Does Capital One reimburse for mileage?

Pros

Great benefits and pay for entry level. No higher education needed.

Cons

Some of management is still of an old school banking mindset while the company as a whole is looking to move away from that. It can make your job harder than it should be at times.

Great benefits and pay for entry level.

April 20, 2021

See 4 more answers

June 20, 2020

How flexible is your schedule working at Capital One?

Pros

Best-In-Industry pay and hours, some managers are amazing and very nice, great learning experience and exposure, slightly flexible working details (start time, work from home, days off, etc). Really good rotation opportunities if you accept the offer and stay to get a good experience variety before you move to another company or want to pursue management. A good negotiator can negotiate better employment terms even if the recruiters say otherwise.

Cons

Many managers care only about themselves and only pretend to care about you to make you happy and receive good feedback, location selection is very bad and you are misled into thinking you can be anywhere other than McLean or Richmond unless you have a competing offer in your desired location (which I did). From what I understand, the only way to actually get a full time role or internship in one of the non-VA or non-TX offices is to have a competing offer.

Advice to Management

Watch out for team culture where happiness scores (I think they call it enablement or engagement) decrease when an employee leaves - the employee was likely forced out to fit in with the team's cookie-cutter culture. Displaced tech folks are generally the perfect fit for this company as the job does not require tech skills but they make it a whole lot easier and everyone feels as if they belong at a Facebook or Google. The fact that I can rate the opportunities 5 star, comp 5 star, and work life balance 4 star, yet rate management so low and the culture and values so low says that there really needs to be better care for employees. I was willing to take a 30K pay cut to go elsewhere to avoid the toxicity of some teams whose manager's own ambitions get in the way of building team morale

Industry pay and hours, some managers are amazing and very nice, great learning experience and exposure, slightly flexible working details (start time, work from home, days off, etc).

June 20, 2020

See 307 more answers
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6 English questions out of 6

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