Article Culture FAQ

Read what Article employees think about their company culture and make sure it is the right fit for you.

Article has a culture and values rating of 4.1.

All answers shown come directly from Article Reviews and are not edited or altered.

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3 English questions out of 3

July 28, 2020

What is the company culture like at Article?

Pros

There are no pros in my opinion.

Cons

If I could give this company a 0 star review I would I don’t usually write bad reviews but below is my personal experience to say that I ignored reviews is poor judgement . After training which was reading from slides for two weeks with little to no hands on experience and members of management and training professional making you feel as if ur stupid then when u determine honest communication i.e. U learn from hands on demonstration and ur told that this would be facilitated and isn't then ur subjected to oh ur not good enough cause u fail to process a request within ten seconds after two weeks of reading from slides a pure and utter disgrace of a company in all areas treatment company culture management You will be subjected to your performance shared on slack and if they plan to let you go this will be removed and manipulated to cover upper management along with false promises to help you improve and not facilitated. If your looking for a job to use you to process a back log while they recruit new hires and do the same to them then this is the place for u if ur looking for people to totally make u feel stupid and slow after one to two examples of processes then apply for anyone looking to begin a career with a company that u think will treat u right then this is not the place for you. Avoid them like the plague!!!! Only work here if you have to.

U learn from hands on demonstration and ur told that this would be facilitated and isn't then ur subjected to oh ur not good enough cause u fail to process a request within ten seconds after two weeks of reading from slides a pure and utter disgrace of a company in all areas treatment company culture management

July 28, 2020

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June 6, 2021

How was the interview at Article?

Pros

so informative ,authentic ,get lot of information on interview question

Cons

no information are not present

so informative ,authentic ,get lot of information on interview question

June 6, 2021

See answer

August 3, 2020

What is the hiring process like at Article?

Pros

This has, hands down, been my favourite job. I’m shocked to see all of the negative reviews lately. You’re a customer care agent, working in a busy call centre environment during a pandemic. It’s going to get busy, that’s inevitable. The team is amazing. The relationships you make along the way are what keep you going. People are genuine and kind. Nothing is perfect and at the end of the day it’s a job that can get extremely stressful. Still, you have proper resources, people listen and you’re also provided with the tools you need to get your job done. This was the first role I was ever trained for where I had the opportunity to learn and practice before I was thrown onto the floor. People care about you and your success

Cons

Benefits could be better. Article should consider contributing to RSP. More staff! Never stop hiring. The turnover is REAL and that shouldn’t be surprising now. Be prepared and staff your team adequately before you burn people out. That was a lesson that was learned this year.

Advice to Management

Listen to the people that work for you, make their voices matter.

Never stop hiring.

August 3, 2020

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3 English questions out of 3

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