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Have questions about working at Amazon? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Amazon.

All answers shown come directly from Amazon Reviews and are not edited or altered.

91 English questions out of 91

March 29, 2021

Does Amazon offer massages?

Pros

1. Big problems - At Amazon, no problem is pushed aside as too hard to solve. In fact, they go after the really hard and insolvable problems and then throw talent, time and resources towards solving them. In my time there, pretty much every team I worked with was solving a "holy grail" problem in their field and actually making progress towards it. There is no dearth of interesting projects, teams or ideas to work on. 2. Structure and thinking - There is a lot of document writing at Amazon, in case you have not heard. While some people do not like that part of the job much, I think the required meetings and documents force every employee to truly think about their job and what they are doing. Producing the write-ups and getting them ready to face up to a room of very detailed scrutiny and questioning forces you to think through every aspect of your business. it is really a very valuable skill that Amazon does a great job of developing. 3. Ownership - Amazon treats you like an owner - a grown up. You have a job to do and you are empowered to do it. There are checks and balances, of course, but you truly do own your business. You make the assessments, take the risks, justify your decisions and ultimately reap the benefits or learn from your mistakes and move on. There are not many fall-backs and layers to catch you if you are not moving your business forward. Not a lot of finger poitning for failures either, that I saw. In fact, I would say that if you do not act like an owner, you will not be successful at Amazon. You have to embrace the responsibility and run with it. 4. Smart People - You'll hear this a lot and personally, I think some of the talk is overblown but Amazon does indeed have some very, very smart and talented people working there. I know its a cliche, but I did learn a lot from most people I worked with there - and again, I say, most, not all :-) are just genuinely nice people. I would work again with these people without hesitation. I think the leadership there is especially great - just really smart, experienced people with sharp instincts, great insights and lots of ambition. It was really fun working with the folks I did.

Cons

1. Structure and documentation - What I said above about structure and documentation, while its great to create clarity and shape your thinking, it can get in the way of actually doing your work. Everybody at Amazon is juggling so much and constantly writing high quality documents can get exhausting. The secret here, as in any job, is to balance the strategic against the operational and prioritize ruthlessly. I cannot say I was always effective at it - but I tried till my last day and now have the benefit of hind sight as well :-) 2. Culture - I think some people could have a tough time adjusting to the culture - its tough, expectations are high and there is not always a lot of hand holding ( in fact, it would be very rare). I think you have to embrace or at least accept it and focus on the positives. Your team makes a huge difference - so hopefully you're lucky and end up with a great manager and great team mates. If you're looking for free food and onsite massages - you certainly will be disappointed. You can end up overworked and resentful if you are not good at prioritizing your work and your life and making trade-offs. 3. People/Politics - I started to see a lot of the "we are the best in the world" mentality start to show up. I don't believe that everyone that works at Amazon is a genius and seeing that attitude crop up every now and then was annoying. Every company has inside politics and even though Amazon tries really hard to believe there is no politics, there is certainly that to deal with. No more than any other company that I can tell, but it can get frustrating when you're working so hard and so long to get derailed by that kind of thing.

If you're looking for free food and onsite massages

March 29, 2021

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January 16, 2021

Does Amazon offer dental insurance?

Pros

The job was constantly evolving to make rescues and package support more efficient. There were several great people to work with. They fully cover vision and dental insurance as well as other employment benefits and perks. Full and reduced time employees receive 10 weeks of paid maternity leave.

Cons

You have to have enough sick time or unpaid time off accumulated to call in. If you're sick with anything besides COVID and don't have time to use, you have to work. The only exception is if a manager offers you voluntary time off.

They fully cover vision and dental insurance as well as other employment benefits and perks.

January 16, 2021

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April 9, 2021

Does Amazon have a pension plan?

Pros

You get exposure to a high volume of scheduling and also a lot of outside project s that you can get involved in. You can learn a lot from Amazon as you will be working with many different hiring managers , recruiters etc and will need to learn how to navigate them Good team members who under stand your struggle as there are whole teams of just recruitment coordinators Good tools that you can learn and you become organised very quickly

Cons

Work-life balance is probably the worst I have experienced and I have worked in a fair amount of roles. There is a real culture of throwing eachother under the bus . If you make a mistake ... You will be made very very aware of it and sometimes people escalate to your manager for minimal reasons The main benefit is a sign on bonus and stocks however .. your stocks do not become accessible until you're with Amazon 2 years ...a long time especially on a fixed term contract . There is a lack of job stability in the Recruitment coordinator role as everyone is hired in on a fixed term contract or through an agency, you can feel the unease amongst your team with this The benefits are ok but not fantastic . Apart from stocks the only other benefits are healthcare and pension which most tech companies offer in ireland. No support whatsoever working from home . All you will get is a laptop... No chair/desk/ screen .

Advice to Management

Listen to the RCs when they are telling you about struggles / blockers to scheduling Hire / convert more people in the team so there won't be a sense of insecurity among the whole org Actually tell people during their first week what their break entitlements are Hire more people if the volume is too high

Apart from stocks the only other benefits are healthcare and pension which most tech companies offer in ireland.

April 9, 2021

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May 17, 2021

Does Amazon offer life insurance?

Pros

+ great learning opportunity due to pace and scale of work + excellent internal mobility across teams, locations and functions + genuine, nice colleagues and very knowledgable team members - again, lots one can learn + other opportunities you can get involved in through affinity groups + one of the most robust and fair interview processes I’ve come across + truly dedicated workforce + enhanced maternity leave in most locations + company provided the option for employees to purchase reasonably priced home office equipment and have the amount reimbursed. This was used by several new joiners and existing employees + the 14 leadership principles are not just words, they are truly practiced and expected within the company

Cons

- The work is very demanding, this is both down to workload and expectations (both written and unwritten) - The company is still working in a start-up environment, so focus changes very quickly and something you’ve worked on may not be needed soon - intense environment - most people are logged in and working 12 to 14 hours a day on a regular basis and to be fair, not many enjoy or choose this. When we were in the office, I seldom saw colleagues take lunch breaks at all, most ate at their desks. - The benefits package does not justify the hours or the work stress. - Poorly structured training when you join, more or less thrown in the deep end and if you ask questions, you’re told to find the answer yourself because ‘Amazon is a self-serve org’, this is fair, but not for a new joiner who is already joining such a large company and fast paced environment. Neutral 1. Changes - things change so quickly here, met so many people whose roles/ teams/ managers have been changed several times due to internal reorganisations. Benefits are pretty standard - matched pension contributions, health insurance for employees, group life insurance, flexibility to wfh once a week (pre-covid) and an EAP.

Advice to Management

While it is said repeatedly that work life balance is important at Amazon, this is not reflected in the targets that increase every year; or in the workload which is usually overwhelming if not unfavourably stretching employees on a regular basis. In fact, I have seen many managers logged in for several hours a day, and login over the weekend. Please stop using the landemic as an excuse - managers were very much working very long hours even before the pandemic hit. The targets and performance bar are so high that the only way to meet/ exceed them is to work many more hours than contracted.

matched pension contributions, health insurance for employees, group life insurance, flexibility to wfh once a week (pre

May 17, 2021

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February 25, 2019

Does Amazon offer a wellness program?

Pros

I was wary moving to a large corporation after working with a small design agency. But I have been pleasantly surprised that after a year working at Amazon, I have consistently had plenty of autonomy to drive my design projects, mentorship and support from the design community whenever needed, brilliant people working with me to problem solve and push the boundaries, and opportunities around every corner to grow my skills and expand my community. I'm lucky to work directly under a design manager on a creative team, and I am assigned out as the UX Lead and dedicated designer to an engineering team for a variety of products (small and large) that I can own myself. Therefore I have all the support and critique and benefits of working within a creative studio environment, and all the unique challenge and autonomy to drive my own projects and work directly with an engineering team and stakeholders. My manager is exceptionally transparent and encouraging, and has opened pathways for me to do my best work and be seen and acknowledged for my achievements. I take advantage of events and networking opportunities on campus, and a lot of my coworkers have become some of my closest friends. The compensation goes without saying, the health and wellness benefits are exactly what I need.

Cons

The thing I struggle the most is Amazon's size and socio-economic impact on the city of Seattle and the world. That said, to me the positives out-weigh the negatives. With the current pace of technology, I am constantly questioning the problems we are solving with our inventions. For me, I make sure to align myself to projects I can stand behind. Furthermore, Amazon regularly encourages you to contribute tough questions, critical thinking and constructive criticism to weigh in on your organization or department decisions and direction.

The compensation goes without saying, the health and wellness benefits are exactly what I need.

February 25, 2019

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91 English questions out of 91

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